Key Account Manager Road

If you are a current DSV employee and interested in a position in another country, please contact your Human Resource representative to discuss the process and requirements of applying.

Are you an experienced key account manager who knows how to turn strong customer relationships into sustainable growth? At DSV, you will have the opportunity to professionally manage our key local customers, identify commercial opportunities and use your market knowledge to contribute to stronger, future-proof supply chains.

Further developing our key local customers and positioning DSV as a strong, strategic logistics partner: you’re on it.

How you do this? As key account manager Road, you manage, structure and further develop relationships with our key local customers. You know your customers, understand their business models and recognise which logistics challenges are critical to their success. With your knowledge of transport, market developments and supply chain management, you act as a knowledgeable sparring partner at both operational and strategic level.

You build and maintain long-term relationships with key stakeholders within customer organisations and ensure that DSV continues to align with their ambitions and objectives. You share relevant market insights, advise customers on opportunities to make their supply chains more efficient and reliable, and translate commercial signals into concrete improvement and growth opportunities. You achieve this by:

• managing, structuring and further developing a portfolio of strategic local key accounts;
• building and maintaining long-term relationships with decision-makers and other relevant stakeholders within customer organisations;
• sharing market knowledge, logistics expertise and supply chain insights to proactively advise customers;
• identifying improvement opportunities within customers’ logistics chains and translating these into practical and commercially viable solutions;
• monitoring commercial agreements, customer satisfaction and the continuity of the partnership;
• further developing existing customer relationships by identifying and following up growth and optimisation opportunities at an early stage.

Your team stands out within DSV through its combination of commercial strength, market knowledge and logistics expertise. You work alongside colleagues who know their customers and the transport market inside out and who know how to find each other quickly. Together, you ensure that good ideas do not remain on paper but are turned into concrete solutions and sustainable customer growth.

DSV is a global provider of transport and logistics services. With offices in more than 90 countries and a growing network of partners, there is no place in the world we cannot reach via transport by air, sea, rail, courier or road or where we can offer storage in warehouses.

“Strong account management starts with understanding the customer. By bringing together market insights, logistics expertise and the right solutions, we help customers improve their supply chains and build sustainable growth,” says Teun van Lieshout, Senior Director Account Management Road NL.

In the Netherlands, we operate from over 40 branches, with more than 5,000 colleagues. Together we rise to the challenge of a rapidly changing environment. We make quick decisions at every level and combine ambition and teamwork. This is how we move forward and make a difference together.

• proven experience in account management, preferably within transport, logistics or supply chain;
• strong relationship-building and commercial skills, enabling you to professionally manage and further develop long-term customer relationships;
• the ability to translate customer needs, market developments and logistics challenges into concrete improvements and growth opportunities;
• a structured and results-driven approach, ensuring that agreements, actions and commercial opportunities are followed up carefully;
• the confidence and subject matter expertise to act as a sparring partner for customers;
• fluency in both Dutch and English, spoken and written.

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