Key Account Manager

Responsibilities

• developing our key local customers and positioning DSV as a strong, strategic logistics partner
• managing, structuring and further developing relationships with key local customers
• sharing relevant market insights, advising customers on opportunities to make their supply chains more efficient and reliable
• monitoring commercial agreements, customer satisfaction and the continuity of the partnership
• further developing existing customer relationships by identifying and following up growth and optimisation opportunities at an early stage

• proven experience in account management, preferably within transport, logistics or supply chain
• strong relationship-building and commercial skills, enabling you to professionally manage and further develop long-term customer relationships
• the ability to translate customer needs, market developments and logistics challenges into concrete improvements and growth opportunities
• a structured and results-driven approach, ensuring that agreements, actions and commercial opportunities are followed up carefully
• the confidence and subject matter expertise to act as a sparring partner for customers
• fluency in both Dutch and English, spoken and written.

Demonstrates expertise in account management within the transport, logistics, or supply chain sectors, focusing on relationship-building and optimizing customer satisfaction. Proficient in identifying growth opportunities and translating customer needs into actionable improvements.