Manager of Community Programs

Manager of Community Programs - Full-Time Permanent

Timmins and Area Women in Crisis (TAWC) is a dynamic, community-based feminist organization, which provides services on intimate partner abuse and sexual violence to women and their children in the Timmins area. TAWC works within an integrated feminist, anti-racist, anti-oppression framework. The agency administers a sexual assault centre, an emergency shelter as well as second stage housing to abused women and their children.

We are looking for a dynamic and highly motivated woman to join our team in the capacity of Full-Time
Manager
of Community Programs
. The Manager of Community Programs is responsible to the Executive Director for the overall supervision and coordination of community-based programs and services — including both administrative coordination and clinical supervision of front‑line staff working in areas such as counselling, outreach, family court, and child witness programs.

• Post‑secondary degree in a relevant field (e.g., Social Work, Counselling, Psychology, Women’s Studies, or related discipline) and/or equivalent experience
• Registration or eligibility for registration with a professional regulatory body (e.g., OCSWSSW, CRPO, CPO) strongly preferred
• Minimum of 3–5 years of experience in counselling, trauma‑informed care, or crisis intervention, preferably in a leadership or supervisory capacity
• Demonstrated experience providing clinical supervision or mentorship to staff supporting survivors of gender‑based violence
• Knowledge of, familiarity with and experience working in the area of violence against women and children, preferably in a leadership capacity
• Solid understanding of the social service sector and ability to work/advocate within this system
• Understanding of and commitment to working within an intersectional feminist, anti‑racism, anti‑oppression framework understanding the social, economic and political context of woman abuse
• Ability to represent and promote program areas in a manner consistent with the philosophies of TAWC
• Strong analytical program evaluation, problem solving skills and conflict resolution skills
• Strong interpersonal, leadership, coordinating, training and mentoring skills
• Exceptional communication skills, both written and oral
• Demonstrated experience in crisis management, decision making and intervention
• Ability to promote teamwork and strength in a staff team
• Excellent organizational, time management skills
• Knowledge of administrative skills including internet and computer proficiency (i.e. Word, Excel, PowerPoint)
• Must be flexible in terms of working hours
• Must undergo a criminal records check

• Provide leadership and oversight for all community-based direct service programs, including counselling, outreach, family court, child witness and the volunteer program
• Provide clinical supervision to counselling and crisis support staff to ensure high‑quality, trauma‑informed, and consistent service delivery
• Offer clinical guidance and consultation on complex client cases, ethical considerations, and best practices in feminist counselling
• Facilitate regular individual and group clinical supervision sessions to promote reflective practice, professional growth, and client‑centered care
• Develop, implement, evaluate and update program policies, procedures and protocols
• Maintain health, fire, medical and emergency procedures to ensure day‑to‑day safety of staff, volunteers, clients and visitors
• Train, supervise and provide support to community program staff
• Assess ongoing staff training needs and provide necessary internal and external training
• Ensure that staff are supported appropriately through the use of debriefing, supervisions, on‑call support, etc.
• Promote respectful communication and teamwork among the community program staff
• Assess and evaluate community program staff on an ongoing basis
• Actively participate on committees, both internal and external to the agency
• Complete all necessary reports regularly including compiling statistical information quarterly

TAWC has a COVID-19 Vaccination Policy that requires individuals to take part in COVID-19 vaccination programs recommended by Public…