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Customer Service Manager - Lead Ops & Service Excellence

Job in Tinley Park, Cook County, Illinois, 60483, USA
Listing for: Transdev North America, Inc.
Full Time position
Listed on 2026-10-15
Job specializations:
  • Customer Service/HelpDesk
    Event Management & Planning, Customer Success Management
  • Management
    Event Management & Planning
Job Description & How to Apply Below

Transdev North America, Inc. in Tinley Park, IL is seeking a Customer Service Manager to oversee the day-to-day operations of the Customer Service department, monitor agent activities, adjust staffing, and direct employees to deliver reliable transportation and excellent customer service.

This leadership role requires a detail-oriented, customer-service-focused, results-driven mindset, with drive and confidence to succeed in a fast-paced public transit environment.

Join us at Transdev North America, Inc. as our next Customer Service Manager
- Lead Ops & Service Excellence in Tinley Park, IL, United States.

This is a genuine role to take on the Customer Service Manager
- Lead Ops & Service Excellence role at Transdev North America, Inc.

As a Customer Service Manager
- Lead Ops & Service Excellence, you will play an important part at Transdev North America, Inc. in Tinley Park, IL, United States.

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