Seating Guest Services at Credit Union Amphitheatre- Tinley Park

Premium Seating Guest Services at Credit Union 1 Amphitheatre - Tinley Park

Live Nation Entertainment is hiring for the Premium Seating Guest Services role.

Job Summary

Position Title:

Premium Seating Guest Services

Important Note:

This position is part‑time/seasonal, beginning May 2026 through October 2026.

Who Are We?

Live Nation Entertainment is the world’s leading live entertainment company, comprised of global market leaders:
Ticketmaster, Live Nation Concerts, and Live Nation Media & Sponsorship. Ticketmaster is the global leader in event ticketing with over 620 million tickets sold annually and approximately 10,000 clients worldwide. Live Nation Concerts is the largest provider of live entertainment in the world promoting more than 50,000 events annually for nearly 7,000 artists in 40+ countries. These businesses allow Live Nation Media & Sponsorship to create strategic music marketing programs that connect more than 1,200 sponsors with the 145 million fans that attend Live Nation Entertainment events each year.

Who Are You?

Passionate and motivated. Driven, with an entrepreneurial spirit. Resourceful, innovative, forward thinking and committed. At Live Nation Entertainment, our people embrace these qualities, so if this sounds like you then please read on!

The Job

As a Premium Seating Guest Services crew member, you help ensure safety and engage with guests to assist with their needs before, during and after the show. You will engage with season clients who purchase sky suites, floor boxes or premium seating throughout the venue.

What You’ll Do

• Deliver exemplary customer service to help maintain customer loyalty.
• Greet guests and scan ticket upon entry to the venue, ensuring tickets are for the appropriate event.
• Assist guests with locating their seats.
• Check tickets for entry into VIP/premium seating locations throughout the venue during the event.
• Guide guests to exits or provide other instructions or assistance in case of emergency.
• Assist with guest complaints, give directions and keep the venue safe, clean and presentable.
• Monitor crowd for behavior that needs to be addressed by venue management or law enforcement personnel.
• Participate in the post‑show clean of the venue, including collecting recycling, compost and trash from the lawn and/or reserved section.
• Partner with fellow crew members at the end of the show to close the venue, including picking up and properly storing event equipment such as lawn chairs.
• Provide great customer service to all guests to ensure a memorable experience.
• Perform all other duties as assigned or needed.
• Position requires ability to work during all weather conditions since this is an outdoor venue.
• Position requires constant walking or standing in one place for long periods of time.

What You’ll Bring

• Must be at least 16 years of age.
• Prior work experience not required.
• Customer‑service friendly attitude and good communication skills.
• Ability to perform duties in a professional manner and appearance; ability to make independent good‑judgment decisions within proper policies and procedures.
• Availability on event dates, primarily evenings and weekends.
• Applicants for employment in the U.S. must possess work authorization that does not require sponsorship by the employer for a visa.

EQUAL EMPLOYMENT OPPORTUNITY

We aspire to build teams that reflect and support the fans and artists we serve. Every day we aim to promote environments where everyone can be themselves, contribute fully, and thrive within our company and at our events. Live Nation strongly supports equal employment opportunity for all applicants regardless of age (40 and over), ancestry, color, religious creed, family and medical care leave or the denial of family and medical care leave, mental or physical disability, marital status, domestic partner status, medical condition, genetic information, military and veteran status, political affiliation, national origin, citizenship, race, sex (including pregnancy, childbirth, breastfeeding and medical conditions related to pregnancy, childbirth or breastfeeding), gender, gender identity, and gender expression, sexual orientation, intersectionality, or any other basis…