Patient Services Representative

Patient Services Representative

Rediscover Purpose with ADVENT. At ADVENT, we do healthcare differently, focusing on innovative solutions and patient‑first care. If you’re driven, creative, and ready to make an impact, join us.

Location:

Tinley Park, IL (ability to cover at both Tinley Park and Joliet clinics)

Description:

We are looking for a welcoming face that sets the tone for a patient’s entire experience  a Patient Services Representative, you’ll play a vital role in ensuring our patients feel supported and cared for from their very first visit through every step of their journey.

• Greet patients warmly and check them in using our Electronic Health Record (EHR金) system
• Coordinate and order sleep study devices and upload reports into the system
• Review upcoming schedules to confirm insurance and patient documentation are complete
• Schedule appointments and manage patient flow for a smooth clinic experience
• Answer incoming calls and provide overflow support to the call center as needed
• Open and close the clinic following established protocols
• Ensure proper documentation, process payments, and support daily clinic operations
• Order medical supplies and pharmaceuticals as needed
• Cross‑train as a Medical Assistant to support your team

• Previous experience in a medical or healthcare setting preferred
• Strong time management skills and the ability to multitask effectively
• Experience working with performance‑based goals or metrics
• A customer‑first mindset and excellent communication skills
• Tech‑savvy with сда experience in Microsoft Office and Electronic Health Records
• High attention to detail and accuracy
• A problem‑solver who thrives in a fast‑paced environment
• A positive, team‑oriented attitude and strong work ethic
• Ability to cover at both Tinley Park and Joliet clinics

• 16+ days PTO (pr conforto first year) & paid holidays
• Health, dental, and vision coverage with employer‑paid HRA
• 401k match & life insurance
• Regular business hours—no nights or long weekends
• A culture that values solutions and encourages growth
• This is a 32‑40 hour full‑time flex position.
  Monday & Wednesday 8am – 4:30pm, Tuesday & Thursday 8am – 5:30pm, Friday 8am – 2:30pm

• Entry level

• Full‑time

• Health Care Provider

• Medical Practices

Explore moredt at ADVENT Careers