Project Manager, Change Management, Business Systems & Technology Analysis

Description

The Project Manager is a strategic leader responsible for driving the successful planning, execution, and delivery of high-impact projects that support both internal company initiatives and customer engagements, with a focus on IT, change management, and cross-functional business needs. This role ensures that projects are completed on time, within budget, and to defined quality standards while delivering meaningful value to stakeholders.

Project Managers in our PMO serve as collaborative leaders, ethical stewards of resources, and change enablers. They tailor their approach based on project needs, drive stakeholder engagement, and promote a culture of transparency, agility, and continuous improvement. They combine empathy with decisiveness, bringing executive presence to confidently facilitate discussions and negotiate scope, budget, and timeline while maintaining trust and collaboration.

An ideal candidate brings critical thinking, systems awareness, and strong interpersonal skills to lead initiatives that support our organization’s evolving priorities. Successful candidates will demonstrate a proactive mindset, the ability to navigate ambiguity, and a commitment to aligning project outcomes with strategic business goals.

In addition to managing scope, schedule, and resources, the Project Manager plays a key role in risk mitigation, stakeholder communication, and performance measurement. They foster cross-functional collaboration, champion best practices in project governance, and continuously seek opportunities to optimize delivery processes.

This position offers the opportunity to influence enterprise-wide initiatives, contribute to organizational growth, and drive innovation through structured execution and strategic foresight.

Other duties may be assigned to meet business needs

• Define and manage project scope, goals, timelines, and deliverables in collaboration with cross-functional teams
• Apply appropriate project management methodology (Agile, Waterfall, or hybrid) based on project type
• Develop and maintain project documentation such as scopes, project plans, change requests, and closing reports
• Coordinate internal and external resources to meet project requirements and deliverables and hold them accountable to deadlines and quality standards
• Practice servant leadership by supporting team members, removing blockers, and enabling progress toward project goals
• Foster an inclusive, collaborative team environment by clarifying roles, promoting accountability, and facilitating communication
• Deliver stakeholder updates and status meetings, including difficult conversations involving scope, budget, or timeline tradeoffs, with confidence and professionalism
• Negotiate project scope, timelines, and resource needs with stakeholders, knowing when to make decisions independently versus escalation to leadership
• Ensure the appropriate sense of urgency is utilized towards moving projects forward or handling issues
• Proactively and consistently engage with stakeholders and team members throughout the project lifecycle to build trust, gather input, manage expectations, and ensure alignment on goals and outcomes.
• Track progress, budgets, risks, and issues to ensure successful delivery of outcomes
• Ensure quality by defining clear acceptance criteria and validating deliverables with stakeholders at key checkpoints throughout the project lifecycle
• Follow established change management processes to ensure alignment with project scopes, minimize scope creep, and maintain delivery focus.
• Contribute to PMO initiatives, including process improvement, training, and knowledge sharing

• Bachelor’s degree in Project Management, Business, Information Systems, or a related field; or equivalent experience
• 5+ years of experience independently leading (not solely coordinating or supporting) projects in a business or technical environment; with a primary focus in one or all of the following areas: network infrastructure, process automation, cyber security, cloud/data migrations, AI implementations, etc.
• Demonstrated, verifiable track record of leading projects end-to-end while owning scope, budget, schedule, and stakeholder decisions
• Demonstrated ability to lead cross-functional teams and communicate effectively across stakeholder groups
• Demonstrated executive presence with the ability to confidently present, facilitate, and negotiate with stakeholders at all levels, including C-Level
• Ability to balance…