Principal Product Manager; PaaS

OPENTEXT - THE INFORMATION COMPANY

Open Text is a global leader in information management, where innovation, creativity, and collaboration are the key components of our corporate culture. As a member of our team, you will have the opportunity to partner with the most highly regarded companies in the world, tackle complex issues, and contribute to projects that shape the future of digital transformation.

AI-First. Future-Driven. Human-Centered.

At Open Text, AI is at the heart of everything we do-powering innovation, transforming work, and empowering digital knowledge workers. We are hiring talent AI can't replace to help us shape the future of information management. Join us.

Open Text is looking for a dynamic and experienced platform product manager to define and deliver our market leading Digital Fax Cloud Platform from Open Text as part of the Digital Experience (DX) Product Team. We are a global organization of highly skilled and motivated professionals whose #1 goal is to create products that make our clients wildly successful and deliver significant business value.

As a principal leader in the Business Unit, you will join collaborative, fast-paced teams and work cross-functionally to design, build, and GTM with our cloud fax platform to support the Open Text DX Cloud Fax Solutions and the next generation of AI in our Digital Fax offerings. The Principal Product Manager is responsible for definition and execution of the fax product platform strategy, delivery of platform releases, and successfully bringing these to market with optimal commercialization value.

This includes gathering client insights, roadmap development, product and pricing strategy, competitive positioning / differentiation, and competitive tracking of the offerings in the marketplace globally.

This role reports to the Director, Product Management within the Digital Experience (DX) business unit at Open Text.

This is an opportunity for a passionate, driven PM leader to excel at delivering on a cutting-edge business and be rewarded with career growth for the success of its new offerings.

• Bring deep understanding of the Digital Fax market, vendor and supplier technologies, staying current with buying and competitive trends, identifying, and defining requirements to fill product platform gaps.
• Evangelize and create buy-in from internal and external stakeholders for platform vision.
• Translate platform strategy into detailed and appropriate artifacts for agile development.
• Work with other DX product managers and marketing to develop commercialization and packaging strategies.
• Collaborate with Sales, Support, Services, Partners, and Cloud Ops to ensure feedback into the platform roadmap and drive client / stakeholder satisfaction.
• Work closely with development teams to plan sprints and continuously deliver products of high quality.
• Evangelize platform to client, field, and industry analysts to build awareness and mindshare when necessary.
• Work closely with counterparts in the operations, development, support, services, and sales organizations to ensure client success.

• Demonstrable 15+ years of Product Management experience with multiple product/ platform launches under the belt.
• Experience with platform management with multiple products at varying stages of lifecycle.
• Experience working with large and complex products at an enterprise level within a large organization.
• Understanding of agile product management and development practices and willingness to do what it takes to deliver  innovation that moves the needle .
• Strong presentation, excellent written and verbal communication skills are essential.
• Understanding of the Fax and/or Telco ecosystem - both upstream and downstream ideally.
• Strong understanding of Hyperscalers and AI ecosystems.
• Collaborative mindset and ability to work with distributed, cross-functional teams.
• Ability to create business plans, communicate verbally and visually and persuasively advocate viewpoints or strategic goals/imperatives.
• Strong knowledge of AI concepts, with experience with AI feature and commercialization launches.
• Experience with healthcare and/or…