Security and Emergency Services Dispatcher

Location:

Seabrook Village by Erickson Senior Living

The Security and Emergency Services department is currently seeking an experienced Emergency Dispatcher to manage multiple security & EMS systems from a central location. You will dispatch both emergency and routine calls for service, while also building rapport with residents and visitors by providing personalized customer service and hospitality.

• Track all pertinent information during your shift and initiate the first level of the incident report for Security and Emergency Services Officer completion.
• Monitor the Emergency Call System for independent living and track the status of residents involved in emergency situations.
• Monitor the Fire Alarm System.
• Dispatch ambulance, private ambulances, or 911 as needed.

• Prior experience in 911 call-taking/dispatching or Emergency Medical Services.
• Ability to maintain composure and situational awareness while dealing calmly with emergencies, ambiguity, and new challenges.
• Effective communication skills with residents, visitors, and staff at all levels.
• Knowledge of local regulations and state‑specific requirements (applicable).

• Medical, dental, and vision packages, including annual reimbursement for qualified wellness expenses, personal health coaching, and telemedicine options.
• PTO Plans with company paid volunteer hours for eligible team members.
• 401(k) plan for all team members 18 and over with a 3% company match.
• Onsite medical centers providing wellness visits and sick care for all team members over 18 years of age.
• 30% discount on food and drinks at on‑site dining venues, plus additional healthy choice meal options at discounted prices.
• Opportunities for growth as the company expands new communities.
• Compensation commensurate with experience, ranging from $19-$21 per hour; full-time, benefits eligible role.

Day shift 7 a.m.–7 p.m., including weekdays and every other weekend.

Erickson Senior Living, its affiliates, and managed communities are Equal Opportunity Employers and are committed to providing a workplace free of unlawful discrimination and harassment on the basis of race, color, religion, sex, age, national origin, marital status, veteran status, mental or physical disability, sexual orientation, gender identity or expression, genetic information or any other category protected by federal, state or local law.