Application Engineer, Data Center Cooling Systems

Position Overview

The position's mission is to increase orders and sales of Power Efficiency Solutions (PES) to Data Centers. Primary duties include identifying customers' pain points, developing application-level value propositions, nurturing relationships with stakeholders in the Data Center ecosystem, recommending technical solutions focused on (but not limited to) the Air Moving portfolio (backward curve plug fans, forward curve blowers axial fans, etc.), and helping customers qualify RRX solutions.

The successful candidate is action-oriented, a strong communicator, and a collaborative team player across multiple functions, balancing technical and business expertise. Reporting to the Senior Product Manager of Air Moving Solutions, this individual will be a critical member of the Product Management team, responsible for driving profitable growth.

• Industry Stewardship
  : influence cooling solution specifications with data center owners, engineering and design firms, and integrators. Develop and drive key relationships at OEMs, engineering firms, and integrators.
• Pre-Sales Customer Consulting
  : build a deep understanding of Data Center customers' pain points and system-level technical requirements to provide consulting during the pre-sales phase on their applications – CRAC/CRAH, Air Handlers, Package Units, Chillers, and others. Provide system sizing recommendations.
• Solutions Value Proposition
  : help develop quantified value messaging to Data Center customers based on the systems’ higher-level lifecycle benefits when customers deploy RRX Air Moving products related (but not limited to) energy efficiency, reliability, connectivity and integration, and sustainability (going beyond products’ immediate features and functions).
• Customer Qualification
  : partner with Product Management and Application Engineering to recommend PES products and services focused on (but not limited to) the Air Moving portfolio.
• Solutions IoT & Integration
  : understand architectures of HVAC applications and their connections with other systems in Data Centers for integration, and services of condition monitoring and predictive analytics.
• Customer Obsession
  : ensure an exceptional customer experience at every touchpoint, facilitating positive, long-term relationships and high potential for repeat business with accounts. Beyond meeting customer needs, it involves anticipating those needs and continually innovating to exceed expectations.
• Competitive Analysis
  : monitor competitive offerings and drive new product development initiatives to drive innovation with purpose in the Data Center Space.
• New Product Development
  : engage in new product development to drive advanced electric motor and airflow systems. Gather formal and informal Voice of Customer data to drive internal new product requirements. Participate in project decision point reviews to drive key internal and external metrics (market pricing, cost analysis, technical spec, etc.).

• BS in Mechanical Engineering, Electrical Engineering, Engineering Technology or a related field.
• 5+ years of commercial or technical experience in HVAC air flow and cooling applications in the data center space.
• Strong presentation communication skills.
• Strong/passionate customer focus.
• Sales experience focusing on OEMs, consultants, and end-users.
• Strong analytical, problem solving, negotiation, and relationship management skills.
• Ability to manage multiple projects and work to tight deadlines.
• Strong computer skills – experience with Microsoft Office (Word, Excel and PowerPoint Outlook & Teams), CRM software.
• Ability to work independently and remotely.

• Experience working with 80/20, and Power BI.
• High level of personal initiative, energy, and ownership of business results.
• Commercial HVAC or Data Center HVAC application experience.
• Electric Motor or HVAC Air Flow Experience.

Major US Market

25-50%

Candidates must be eligible to work in the United States without requiring company sponsorship to obtain or keep U.S. work authorization.

• Medical, Dental, Vision and Prescription Drug Coverage
• Spe…