BILLER​/COLLECTOR

Responsibilities

Why join the Palm Point team?

We empower and inspire patients and employees. We are an environment that puts patient care first. One of the most rewarding aspects of working at Palm Point is providing excellent care, comfort, and security to the patients and families you treat, at their most vulnerable times. Supportive and responsive leadership. You are never alone, as you are part of a large network of peers and leaders that routinely exchange ideas and review current topics within the industry.

Having the opportunity to grow, learn, and advance in your career.

Palm Point Behavioral Health (affiliated with Universal Health Services) is a 74-bed behavioral health hospital located in Titusville, Florida minutes from Cape Canaveral. Palm Point Behavioral Health treats adults, children and adolescents that suffer from a wide range of behavioral health diagnoses including depression, anxiety and substance abuse in a modern and well-appointed facility. Palm Point behavioral health offers inpatient treatment options and serves communities in Brevard County and beyond.

Titusville, located on Florida's Space Coast, is approximately 30‑miles north of historic Cocoa Beach, and 40‑miles east of Orlando's famous theme parks. In Titusville, you can tour the Kennedy Space Center Visitor Complex, Merritt Island National Wildlife Refuge and Canaveral National Seashore. Not only do you have the abundance of activities along the Atlantic shore, but Titusville also offers an ideal climate, close proximity to multiple dining and shopping options, and a very friendly community.

• Challenging and rewarding work environment
• Competitive Compensation & Generous Paid Time Off
• Excellent Medical, Dental, Vision and Prescription Drug Plans
• 401(K) with company match and discounted stock plan
• SoFi Student Loan Refinancing Program
• Career development opportunities within UHS and its 300+ Subsidiaries!
  * More information is available on our Benefits Guest Website:

The Biller/Collector is responsible for managing the billing process for assigned hospitals within UHS. Individuals in this role will work to achieve maximum reimbursement for services provided through the verification, submission, and collection of claims to appropriate insurance providers and/or patients. This position will be responsible for monitoring the assigned account details and performing account reconciliations as needed. Maintaining positive relationships and communicating extensively with assigned hospitals, insurance carriers, and patients is essential.

Success in this role requires strong attention to detail, the ability to verify patients' insurance coverage prior to services, and effective follow‑up on unpaid accounts by establishing payment arrangements and monitoring payment activity. Strong collaboration and problem‑solving skills are also necessary to ensure claims are processed and paid accurately and efficiently.

• Education:
  
  High School Graduate or equivalent required.
• Experience:
  
  A minimum of two (2) years' experience in insurance billing and CPT coding or any combination of education, training, or experience in a hospital business office. Experience with billing, computers, and business software programs including MS Office, data entry, preferably in a healthcare setting.
• Skills:
  
  Have the ability to deal with diverse and stress related situations in a calm manner. Must be detail oriented with a high degree of accuracy. Effective oral and written communication and guest relation skills required. Must have good organizational and computer technical skills and have the ability to set priorities.
• Physical Requirements:
  
  Visual acuity, accurate hearing, extensive sitting and ability to lift twenty (20) pounds.

• Billing experience preferred.
• Medical accounts receivable preferred.
• Keyboarding and basic computer skills necessary.
• Strong interpersonal and communication skills.
• Effective oral and written communication skills and knowledge of telephone etiquette is required.
• Ability…