Senior Salesforce Administrator

Overview

Job Title: Senior Salesforce Administrator

Location: Remote

Comscore is hiring a Salesforce Administrator to work within our Salesforce ecosystem. You will act as the technical bridge between business requirements and well-designed Salesforce solutions while safeguarding data integrity and system health. As part of the Salesforce team at Comscore, you'll play a key role in increasing Salesforce adoption and utilization, improving data quality and reliability, and supporting the timely resolution of user issues.

This is an internally facing position, and you’ll be interacting with people at all levels and across all functional areas at Comscore.

• System Administration/Configuration
• Managing day-to-day Salesforce administration including user setup, profiles, permissions, roles, and workflows, validation rules, automation (flows) and all other configuration to streamline operations and align Salesforce with Comscore’s evolving business requirements.
• Evaluating and implementing App Exchange solutions and third-party integrations
• Maintaining system documentation and creating training materials for end-users
• Managing data imports, migrations, and bulk updates while ensuring accuracy and integrity
• Performing regular data audits and cleanup activities to maintain database health
• Establishing and maintaining data entry standards and deduplication processes
• Creating and maintaining custom objects, fields, and page layouts as needed

• Bachelor’s degree from an accredited institution
• 5-7+ years of Salesforce Lightning Administration experience in a mid-to-large org with thorough knowledge of the Salesforce platform, core functionalities, customization options, data management tools, and automation features
• Salesforce Certified
• Demonstrated ownership of a Salesforce production environment with a history of leading end-to-end enhancements from discovery to design to build to release and adoption
• Strong understanding of CRM strategy, data models, and revenue processes
• Experience supporting multiple clouds (e.g., Sales Cloud, Service Cloud)
• Ability to manage multiple projects simultaneously, prioritize tasks and meet deadlines consistently
• Strong working knowledge of Salesforce development concepts, and how Apex works with low-code solutions
• Solid working knowledge of the Quote-to-Cash process within a sales organization, especially as implemented with Salesforce CPQ
• Outstanding written and verbal communication skills and ability to communicate with users at all levels
• Experience working with business stakeholders to translate requirements into scalable solutions
• Strong analytical and problem-solving skills; ability to work independently and collaboratively
• Comfortable working in an agile environment with a small team of administrators
• Proactive problem solver, not just reactive support
• Ability to adapt to and embrace change
• Salary: $90,000 - $115,000;
  Commensurate with experience

At Comscore, we’re pioneering the future of cross-platform media measurement, arming organizations with the insights they need to make decisions with confidence. Central to this aim are our people who work together to simplify the complex on behalf of our clients & partners. We’re united by our five values:
Integrity, Velocity, Accountability, Teamwork, and Servant Leadership. If you’re motivated by big challenges and interested in helping some of the largest brands navigate the future of media, we’d love to hear from you.

Comscore (NASDAQ: SCOR) is a trusted partner for planning, transacting and evaluating media across platforms. With a data footprint that combines digital, linear TV, over-the-top and theatrical viewership intelligence with advanced audience insights, Comscore allows media buyers and sellers to quantify their multiscreen behavior and make business decisions with confidence. A proven leader in measuring digital and set-top box audiences and advertising at scale, Comscore is the industry’s emerging, third-party source for reliable and comprehensive cross-platform measurement.

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We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, disability status, sexual orientation, gender identity, age, protected veteran status or any other characteristic protected by law.

To comply with federal law, Comscore participates in E-Verify. Successful candidates must pass the E-Verify process after hire.