Manager, Patient Programs Data Strategy and Management

Job Description

We are recruiting for the position of Manager, Patient Programs Data Strategy and Management within the Customer Engagement and Digital Transformation (CEDT) team at Johnson & Johnson. This role is based in Titusville, NJ.

• Own the overall sourcing, acquisition, management and operations of patient data from the hub and patient support programs, along with specialty pharmacy data.
• Oversee the strategy, operations, and ongoing quality of patient data assets (hub, patient support programs, specialty pharmacy, etc.).
• Lead the ongoing quality and application of the data pipeline supporting insights, analytics, and other stakeholders, ensuring high‑quality data and appropriate use.
• Act as the key contact (“data quarterback”) within the StAT organization for patient program data related needs, queries, and issues.
• Lead the data governance program for patient program data; supervise data quality and resolve data‑related issues.
• Lead data change management, issue resolution, and data integration projects for existing products and new launches.
• Lead data‑centric projects to resolution, managing resources, execution, and communication (e.g., data onboarding, data events/disruptions).
• Collaborate with internal business partners on data validation, coordination, and reporting activities.
• Engage business process owners to align action plans for mitigation of data events/changes on commercial operations processes.
• Maintain an inventory of patient program data and promote organizational awareness of data application in relevant use cases.
• Participate in evaluating new data sources that may provide new insights, competitive advantage, and inform future data strategy.
• Ensure data vendors align with SLAs by ensuring quality, timely delivery, error reporting, and resolution times.

• 6+ years of experience in data management, analytics, insights, or commercial excellence in the pharmaceutical or life sciences industry.
• Undergraduate degree in Business, Technology, Analytics, or Health Sciences (master’s degree an asset).
• Advanced knowledge of pharmaceutical data sources/products (first‑party hub, patient support programs, specialty pharmacy, syndicated/secondary data).
• Experience establishing and leading data partnerships with external vendors.
• Strong grasp of data analytics, AI, and machine learning concepts and their application to business operations.
• Knowledge of data querying and BI tools that manage large data sets.
• Understanding of data governance, data lifecycle, metadata, and data quality.
• Critical thinking, analytical, problem‑solving, and decision‑making abilities.
• Excellent interpersonal skills and ability to collaborate across cross‑functional teams and with senior leadership.
• Familiarity with data privacy regulations and industry compliance considerations.

• Advanced Analytics
• Business Intelligence (BI)
• Cross‑Functional Collaboration
• Data Analysis
• Data Governance
• Data Privacy Standards
• Data Quality
• Performance Measurement
• Process Improvements
• Tactical Planning
• Team Management
• Technical Credibility
• Workflow Analysis

• Advanced Analytics
• Business Intelligence (BI)
• Cross‑Functional Collaboration
• Data Analysis
• Data Governance
• Data Privacy Standards
• Data Quality
• Performance Measurement
• Process Improvements
• Tactical Planning
• Team Management
• Technical Credibility
• Workflow Analysis

Base pay range: $102,000 to $177,100 USD. Additional compensation may include participation in the company’s long‑term incentive program.

Employees receive benefits including medical, dental, vision, life insurance, disability, accident insurance, legal insurance, 401(k) retirement plan, and a long‑term incentive program. Paid time off includes vacation, sick, holiday, personal, and family leave, and parental leave. Additional leave such as caregiver, volunteer, and military spouse time‑off is also available.

Johnson & Johnson is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, protected veteran status, or other characteristics protected by federal, state, or local law. We actively seek qualified candidates who are protected veterans and individuals with disabilities as defined under VEVRAA and Section 503 of the Rehabilitation Act.