Associate Director, AI & Advanced Analytics Patient Engagements

Position Overview

Associate Director, AI & Advanced Analytics for Patient Support Services. This role leads AI transformation and execution roadmap with a primary focus on elevating patient solutions and experience through strategic AI and advanced analytics.

The Associate Director will drive AI initiatives, influence senior leadership, collaborate across teams to shape the patient solution roadmap, ensuring compliance, measurement, and advocacy for advanced analytics in patient support services.

• Lead day‑to‑day relationships and projects with leadership across PECS, brand sales and marketing, Media, Advanced Analytics, Data Science & Engineering, IT, and others to shape and evolve the patient solution roadmap.
• Be the end‑to‑end product owner and single point‑of‑contact for advanced analytics and AI/ML solutions supporting patient support services.
• Partner with HCC, privacy, and legal to ensure compliance and patient confidentiality is core to all solutions.
• Identify and quantify the most significant problems across the entire patient journey to support interventions to help patients start and stay on therapy.
• Continuously evaluate data sets and methodologies to improve predictive capabilities.
• Measure impact of solutions & programs through leading and lagging indicators, establishing a measurement framework, and conducting A/B testing.
• Advocate for change and foster progress in new ways of thinking regarding advanced analytics and AI within patient support services.

• Minimum 8 years of relevant business experience in healthcare, analytics, data science, marketing, management consulting or related field.
• Minimum bachelor’s degree required; master’s highly preferred.
• Experience handling budget responsibility of over $2M annually.

• Outstanding interpersonal relationship building and employee coaching skills and demonstrated ability to lead and develop a team.
• Ability to influence all levels of the global organization and engage across a broad range of business partners and functions.
• Experience integrating and analyzing healthcare claims, electronic health records, lab results, specialty pharmacy, SDOH/consumer, and patient hub data for advanced analytics solutions – including for adherence & fulfillment effectiveness, patient journey mappings, and treatment pathways.
• Track record of hands‑on implementation of AI initiatives within pharmaceutical industry, preferably in the patient support area.
• Expertise in predictive analytics and machine learning techniques (supervised, unsupervised, deep learning) and their real‑world applications.
• Intellectual curiosity and passion to learn new things and adaptability to shifting timelines and priorities.

• Position is based in Titusville, NJ and will require up to 15% domestic travel.

AI Concepts, AI Integration, Product Management

Electronic Health Records (EHR), Media Analysis, Real World Data

The anticipated base pay range for this position is $137,000 to $235,750 USD.

Benefits: medical, dental, vision, life insurance, short‑ and long‑term disability, business accident insurance, group legal insurance. Retirement plan (pension) and savings plan (401(k)). Long‑term incentive program. Time off:
Vacation – 120 hours per calendar year;
Sick time – 40 hours per calendar year; (for employees in Washington – 56 hours per calendar year), Holiday pay (floating) – 13 days per calendar year;
Work, Personal and Family Time – up to 40 hours per calendar year;
Parental Leave – 480 hours within one year of birth/adoption/foster care;
Condolence Leave – 30 days for an immediate family member, 5 days for an extended family member;
Caregiver Leave – 10 days;
Volunteer Leave – 4 days;
Military Spouse Time‑Off – 80 hours.

Johnson & Johnson is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, protected veteran status or other characteristics protected by federal, state or local law. We actively seek qualified candidates who are protected veterans and individuals with disabilities as defined under VEVRAA and Section 503 of the Rehabilitation Act.

If you are an individual with a disability and would like to request an accommodation, external applicants please contact us via , internal employees contact AskGS to be directed to your accommodation resource.