Thought Leader Liaison, Neuroscience Franchise, Capitol Region

At Johnson & Johnson,we believe health is everything. Our strength in healthcare innovation empowers us to build aworld where complex diseases are prevented, treated, and cured,where treatments are smarter and less invasive,and solutions are personal. Through our expertise in Innovative Medicine and Med Tech, we are uniquely positioned to innovate across the full spectrum of healthcare solutions today to deliver the breakthroughs of tomorrow, and profoundly impact health for humanity.

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Job Function: Medical Affairs Group
Sub‑Function: Professional Medical Education
Category: Professional
Locations: Arlington, VA;
Baltimore, MD;
Delaware (Any City);
Maryland (Any City);
Richmond, VA;
Washington, DC;
West Virginia (Any City)

The Thought Leader Liaison (TLL), Neuroscience Franchise, is a field‑based position with significant travel to customers in an assigned geography. The TLL is responsible for executing CAPLYTA® Key Opinion Leader (KOL) engagement plans and peer‑to‑peer strategies within an assigned geography, ensuring high‑quality, compliant delivery of customer engagement activities. The role builds strong relationships with academic and community KOLs, executes educational and engagement programs, and captures meaningful field insights that inform continuous improvement of Brand initiatives.

The TLL operates as a field‑based execution partner, translating Brand priorities into effective customer engagement, ensuring consistent delivery of programs, and maintaining a strong understanding of local market dynamics.

• Execute KOL engagement plans, peer‑to‑peer education programs, and faculty development activities within assigned geography, ensuring alignment with Brand priorities and compliance standards.
• Build and maintain trusted, long‑term relationships with academic and community KOLs, establishing credibility as a valued partner and resource.
• Deliver high‑quality, compliant speaker programs and customer engagements, ensuring consistency of messaging and execution.
• Support the planning and execution of advisory boards, congress activities, and product theater events, ensuring seamless delivery and strong engagement.
• Participate in and support key customer interactions and executive engagements, ensuring alignment with broader Brand objectives.
• Capture, document, and communicate field insights, customer feedback, and market observations in a structured and actionable manner.
• Apply insights and available analytics to refine execution approaches and improve engagement effectiveness over time.
• Coordinate with Brand Marketing, Medical Affairs, Sales Leadership, and other cross‑functional partners to ensure aligned execution of engagement strategies.
• Maintain a strong understanding of local market dynamics, treatment patterns, and competitive landscape to inform daily execution.
• Ensure strict adherence to legal, regulatory, and compliance standards, including speaker program requirements, customer engagement guidelines, and internal processes.

• Execution Excellence:
  Consistently deliver high‑quality, compliant customer engagement and program execution.
• Customer Engagement & Relationship Building:
  Establish credibility and trust with KOLs, building strong, enduring professional relationships.
• Collaboration:
  
  Effectively work within a matrixed organization, aligning with cross‑functional partners to drive coordinated execution.
• Learning Agility:
  Continuously apply feedback and insights to refine approach and improve performance.
• Accountability & Ownership:
  Take responsibility for delivering results within assigned geography and programs.
• Business Acumen:
  Understand key drivers of brand performance and apply that knowledge to improve field execution.

• Minimum Bachelor’s degree.
• MBA or advanced degree is helpful.
• 5–7 years of relevant pharmaceutical or biotech experience, including sales, marketing, medical, market access, or other field‑based roles.
• Demonstrated experience executing field‑based programs and engaging HCPs/KOLs in a compliant and customer‑focused manner.
• Proven ability to deliver consistent, high‑quality…