Thought Leader Liaison, Neuroscience Franchise, Northwest Region

Job Overview

Johnson & Johnson is recruiting for a Thought Leader Liaison (TLL) in the Neuroscience Franchise to support the Northwest Region. This field‑based position requires significant travel to customers within an assigned geography and is available in Washington, California, Oregon, Idaho, and Montana. The role is ideal for a candidate located in a major metropolitan market with easy access to a national airport.

• Execute KOL engagement plans, peer‑to‑peer education programs, and faculty development activities within the assigned geography, ensuring alignment with brand priorities and compliance standards.
• Build and maintain trusted, long‑term relationships with academic and community KOLs, establishing credibility as a valued partner and resource.
• Deliver high‑quality, compliant speaker programs and customer engagements, ensuring consistency of messaging and execution.
• Support the planning and execution of advisory boards, congress activities, and product theater events, ensuring seamless delivery and strong engagement.
• Participate in and support key customer interactions and executive engagements, ensuring alignment with broader brand objectives.
• Capture, document, and communicate field insights, customer feedback, and market observations in a structured and actionable manner.
• Apply insights and available analytics to refine execution approaches and improve engagement effectiveness over time.
• Coordinate with Brand Marketing, Medical Affairs, Sales Leadership, and other cross‑functional partners to ensure aligned execution of engagement strategies.
• Maintain a strong understanding of local market dynamics, treatment patterns, and competitive landscape to inform daily execution.
• Ensure strict adherence to legal, regulatory, and compliance standards, including speaker program requirements, customer engagement guidelines, and internal processes.

• Execution Excellence – consistently delivers high‑quality, compliant customer engagement and program execution.
• Customer Relationship Building – establishes credibility and trust with KOLs and builds enduring professional relationships.
• Collaboration – works effectively within a matrixed organization and aligns with cross‑functional partners.
• Learning Agility – continuously applies feedback and insights to refine approach and improve performance.
• Accountability & Ownership – takes responsibility for delivering results within the assigned geography and programs.
• Business Acumen – understands key drivers of brand performance and applies that knowledge to improve field execution.

• Minimum Bachelor’s degree; MBA or advanced degree is helpful.
• 5–7 years of relevant pharmaceutical or biotech experience, including sales, marketing, medical, market access, or other field‑based roles.
• Demonstrated experience executing field‑based programs and engaging HCPs/KOLs in a compliant and customer‑focused manner.
• Proven ability to deliver consistent, high‑quality customer engagement and program execution within the assigned geography.
• Strong understanding of working within a matrixed organization, with ability to execute against established plans and priorities.
• Excellent communication skills, with demonstrated ability to capture, synthesize, and communicate customer insights clearly and effectively.
• Ability to adapt to changing priorities and execute with discipline in a dynamic field environment.
• Valid driver’s license issued in the United States.

• Experience in a role outside of direct sales (e.g., marketing, medical affairs, training, market access, analytics, or other cross‑functional roles).
• Experience in neuroscience, psychiatry, or CNS therapeutic area.
• Experience supporting or executing peer‑to‑peer education programs, advisory boards, or medical education initiatives.
• Experience in a field‑based role with direct HCP/KOL engagement.
• Demonstrated ability to apply learnings and feedback to continuously improve execution and customer engagement approaches.
• Demonstrated commitment to learning emerging technologies, such as AI, through exploration, iteration, and application over time.

Approximately 60–65% travel required, including customer meetings, advisory boards, congresses, and internal meetings. Final geography will be determined by business needs and candidate location.

Johnson & Johnson is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, protected veteran status or other characteristics protected by federal, state, or local law. We actively seek qualified candidates who are protected veterans and individuals with disabilities as defined under VEVRAA and Section
503 of the Rehabilitation Act.