SENIOR CLERK

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The State Personnel System is an E-Verify employer. For more information click on ourE-Verify Website .

• Determines income eligibility for the Special Supplemental Nutrition Program for Women, Infants, and Children (WIC) based on Federal, State income guidelines.
• Obtains demographic data though telephone and face-to-face interviews with clients.
• Accurately enters data into the electronic medical record.
• Notifies clients of their rights and responsibilities as a program participant.
• Issues WIC Program benefits to eligible clients. Instructs clients on the redemption process of WIC Program benefits.
• Schedules appointments for WIC clients.
• Answers questions from WIC clients and the public regarding WIC Program services.
• Offers the opportunity for voter registration to each eligible parent/participant ure voter registration preference forms for each applicable participant is completed and maintained according to local procedures.
• Provides a limited amount of standardized nutrition education, breastfeeding support to WIC clients.
• Refers clients to other resources and community organizations as needed.
• Travels to clinic sites in Brevard County as needed.
• Must be willing to work before, during, and/or beyond normal work hours in the event of an emergency. This includes emergency duties including, but not limited to, response to threats involving any disaster, man-made or natural.

Required Knowledge, Skills, and Abilities:

• Strong verbal and written communication skills
• Interpersonal skills
• Ability to work independently and as part of a team
• Ability to obtain and accurately document data
• Experience in typing and computer data entry, knowledgeable with computers basics, experience and knowledge with:
  Microsoft office, Word, Excel, Outlook
• Experience with following policies and rules in a professional environment

Qualifications:

• Willingness to work before, during, and/or beyond normal work hours in the event of an emergency. This includes emergency duties including, but not limited to, response to threats involving any disaster, man-made or natural.
• This position requires the successful incumbent to work in various clinic locations and other community partners in Brevard County.
• Ability to solve challenging customer service situations.
• Must have experience in typing and computer data entry with accuracy.
• Ability to fluently read, write, and speak both English and Spanish or Creole preferred.

Florida Department of Health Mission, Vision, and Values:

Mission:

To protect, promote & improve the health of all people in Florida through integrated state, county & community efforts.

Vision:

To be the Healthiest

State in the Nation.

Values:

Innovation:
We search for creative solutions and manage resources wisely.

Collaboration:
We use teamwork to achieve common goals & solve problems.

Accountability:
We perform with integrity & respect.

Responsiveness:
We achieve our mission by serving our customers & engaging our partners.

Excellence:
We promote quality outcomes through learning & continuous performance improvement.

Where You Will Work:

The Benefits of Working for the State of Florida:

Working for the State of Florida is more than a paycheck. The State’s total compensation package for employees features a highly competitive set of employee benefits including:

• Annual and Sick Leave benefits;
• Nine paid holidays and one Personal Holiday each year;
• State Group Insurance coverage options, including health, life, dental, vision, and other supplemental insurance options;
• Retirement plan options, including employer contributions

Your responses to qualifying questions for this position must be verifiable by documentation provided through the electronic application process.

This position requires a security background check and/or drug screening and participation in direct deposit. Any misrepresentations or omissions will disqualify you from employment consideration.

Note:

You will be required to provide your Social Security Number (SSN) in order to conduct this background check Successful completion of a drug test is a condition of employment for safety-sensitive positions.

Male applicants born on or after October 1, 1962, will not be eligible for hire or promotion unless they are registered with the Selective Services System (SSS) before their 26th birthday, or have a Letter of Registration Exemption from the SSS. For more information, please visit the SSS website:http://www.sss.gov

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