Civilian Security Officer

Responsibilities

• Strategically posted at the facility’s three entrances 24 hours a day to observe guests entering and departing the property.
• Check identification of individuals entering Twin River in compliance with Rhode Island state law.
• Staff the Security Dispatch Center 24 hours a day: answer phones, monitor all radio communications from all departments, monitor surveillance cameras (non-gaming areas), and dispatch the appropriate response utilizing Surveillance, Fire/EMS, Police, and other departments in a coordinated manner.
• Maintain CAD (computer-aided dispatch) log for all calls for service.
• Staff the Card and Destruction Room 7 days a week: inspect and cancel all cards and dices removed from the gaming floor daily, maintain logs of all visitors, staff, and inventory that enter the Destruction Room.
• Staff the Badging Office and create and modify the C‑Cure badges for staff, vendors, and visitors to the property; maintain all logs in CAD; monitor surveillance cameras (non-gaming areas).
• Possess extensive knowledge of all Twin River Casino’s facilities.
• Assist guests by providing information and services or directing guests to the appropriate source for assistance.
• May rove self‑parking lots, valet, exterior of casino, and staff the badge office for employee check distribution and issuance of temporary badges.
• Report any observations concerning hazardous, dangerous, or unsafe conditions that may cause injury to guests and/or employees to security immediately.
• Inability to act as current law enforcement security officers and cannot assist with disturbances or arrests.
• Perform other duties as assigned by supervisor.

• Stand, walk several hundred feet, climb, carry, hear, bend, and stoop.
• Use manual dexterity, follow directions, and adhere to detail.
• Regular use of eye/hand coordination.

• Differing hot, cold, noisy, wet, dry, dirty, smoky, and dusty environments.
• Rotating shifts.
• Contact with violent individuals.
• Work in a moderate noise level environment, increasing to loud at times.

Target Hourly Range: ($15.00)