Spa Manager at Wickaninnish Inn

Elevate the guest experience at Wickaninnish Inn as the Spa Manager in Tofino, BC. Oversee a world-class spa recognized by Forbes and Michelin, while leading a dynamic team.

In this senior management role, you will ensure exceptional guest service and operational excellence. You will be accountable for the Ancient Cedars Spa team, focusing on training and development while maintaining the spa’s cleanliness and standards. Your hands-on approach and dedication will foster a positive work environment that thrives on sustainability and service excellence.

Key Responsibilities:

• Guarantee personalized guest service meeting prestigious standards

• Lead Ancient Cedars Spa team as a proactive manager

• Manage HR tasks including scheduling and performance evaluations

• Oversee the annual spa budget and retail program

• Cover treatments and complete necessary administrative duties

Requirements:

• Minimum 4 years of management in a luxury facility

• Excellent guest service and communication skills

• Knowledge of Spa Soft, Microsoft Word, and Excel

• Flexibility to work evenings, weekends, and holidays

• Legal authorization to work in Canada

Drive the excellence for Ancient Cedars Spa and create lasting memories for guests at Wickaninnish Inn.