Development and Member Services Associate

Development & Member Services Associate (Full-Time) Toledo Zoo & Aquarium

The Toledo Zoo & Aquarium has been educating, inspiring, and providing enjoyment to our community for over 100 years. Come and be a part of an organization where you can work and have fun at the same time. Our Development department is currently seeking a full-time Development & Member Services Associate who is passionate about learning new things and giving our guests the best possible experience.

Under general supervision and maintaining strict confidentiality, this role provides administrative support to the Development/Membership Department as part of the Toledo Zoological Society Foundation. This involves performing general administrative duties, coordinating donations and gifts, producing acknowledgment letters, labels and mailings for several donor and sponsor programs, assisting with membership processing as needed, along with other special projects. The ideal candidate must possess strong Customer Service skills, have the ability to take direction and work independently as well as within a team.

The position reports to the Director of Development Database Applications, is non-exempt under the Fair Labor Standards Act and requires forty hours per scheduled work week.

• Must be 18+ years of age.
• Vocational/technical school training in administrative or computer services, and two years of administrative office experience or any equivalent combination of education and experience preferred.
• Familiarity with non-profit database and processing donations is helpful.
• Must have a valid drivers’ license and be insurable by the fleet insurance carrier.
• Work schedule includes weekdays and some weekends/ evenings as required by programming schedule or events.
• The Toledo Zoo is a drug‑free workplace, including marijuana.

The Toledo Zoo is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, religion, color, creed, genetic information, sex, age, national origin, disability, military status, sexual orientation, gender identity or expression, or any other characteristic protected by law.