Seasonal - Front Desk Support

University of Toledo has proudly served our community since 1872. We offer competitive wages, access to the Public Employees Retirement System, generous time off allowances and additional wellness benefits. As a part of the University of Toledo employees and their dependents also have access to education benefits at UToledo.

Job no: 501103
Work type: Staff – Temporary
Location: Main Campus – Academic Toledo, OH
Categories: Administration, Part-Time, None, Seasonal, Administrative Support

Title: Seasonal Employee Hourly – Front Desk Support

Department Org: Academic Success Programs – 106350

Employee Classification: H6 – Intermittent – Seasonal Hourly

Bargaining Unit: Bargaining Unit Exempt

Primary

Location:

MC AC

Shift: 1

Post Salary: $20.00/hour

This position will be responsible for providing front desk support for our Academic Advising Center. Our front desk handles inbound and outbound calls, emails, and office visitors with current and prospective UToledo students to coordinate academic advising appointments. The position also serves as a referral agent when calls are received and transferred to campus partners for timely support. This role requires excellent communication skills, a positive attitude, and a genuine interest in helping others achieve their academic goals.

Education/experience:

• High School Diploma

Communication and other skills:

• Good written and verbal communication required
• Effective decision‑making and problem‑solving skills required
• Must be detail oriented and have the ability to keep organized and accurate records.
• Strong customer service skills.
• Adhere to FERPA and university policies and procedures.

Not specified.

To promote the highest levels of health and well‑being, the University of Toledo campuses are tobacco‑free. Pre‑employment health screening requirements will include drug and other required health screenings for the position.

The University of Toledo is an equal opportunity employer. The University of Toledo does not discriminate in employment, educational programs, or activities on the basis of race, color, religion, sex, age, ancestry, national origin, sexual orientation, gender identity and expression, military or veteran status, disability, familial status, or political affiliation.

The University is dedicated to attracting and retaining the best and brightest talent and fostering a culture of respect.

The University of Toledo provides reasonable accommodation to individuals with disabilities. If you require accommodation to complete this application, or for testing or interviewing, please contact HR Compliance at athrcompliance or 419‑530‑4747.