Clerk

APS Medical Billing – Office Clerk

APS Medical Billing, located in Toledo Ohio, is seeking an experienced Office Clerk to perform clerical duties in our Insurance Billing Department. This person would need to feel comfortable working in a fast-paced office setting.

Pay: $15.00 per hour

Requirements:

• Sorts emails and faxes claim forms, appeal letters, explanation of benefits
• Strong computer skills with the ability to navigate multiple insurance portals
• Proficiency in Excel and Word
• Typing skills 35+ wpm
• Working knowledge of office devices and processes
• Attention to detail
• Reliable and professional with a proven track record of good attendance
• Excellent communication skills

Benefits Package includes

• Paid Time Off
• Medical plan
• Health Savings Account
• Alight Personal Health Care Advisor
• Dental, Vision, Life Insurance, 401K
• Paid holidays
• EAP
  - Employee Assistance Program

Competitive wages; benefits package (Health, Health Savings Account, Dental, Vision, Personal Health Care Advisor, EAP, Life, 401k, Paid Holidays, Vacation & Earned Time Off (ETO).

We are an Equal Opportunity Employer committed to a diverse workforce. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability.

The Desk Clerk performs a variety of clerical tasks, general operational services for residents and visitors, and a variety of safety tasks.

Communication

Critical Thinking

Access & Opportunity

Answers telephone, screens calls, and takes detailed messages.

Serves as residence hall office receptionist; greets residents and visitors, responds to general questions regarding the operation of the residence hall, and responds to general requests for information and assistance.

Refers residents' and visitors' concerns/issues to the residence hall supervisor.

Makes announcements using the residence hall public address system as requested/needed.

Maintains and updates paper records and paperwork associated with the daily operation of the residence hall office.

Be aware of and monitor the residence hall's emergency systems & procedures.

Receive, sort, distribute, and forward incoming and outgoing mail.

Receive, log, sort, distribute, and forward any packages.

Issues and records the use and return of lock-out keys and PEDs. Issues and records the use and return of hall equipment.

Reports problems related to and/or requests repairs of vendor contracted equipment located within the residence hall (including but not limited to washing machines, clothes dryers, vending machines, and photocopier(s)).

Assist residents in reporting maintenance problems and requesting repairs.

Report student concerns and issues to the Hall Director, Resident Advisor, or Student Desk Manager.

Desk Clerks must maintain an overall cumulative GPA of 2.5 on a 4.0 scale.

Completes a Desk Log for each shift worked, if applicable.

Performs general clerical and safety tasks.

Performs general operational services.

Attends scheduled Desk Clerk staff meetings, as assigned by the Student Desk Manager.

Maintains a clean working environment that is open to the public.

Performs other related duties as assigned by Hall Director or Student Desk Manager.

Desk clerks working between the hours of 12 a.m. and 7 a.m. must be at least 18 years old.

Desk Clerks will be required to work an average of 13-16 hours per week at their assigned residence hall.

Desk Clerks must be available for a combination of nighttime and daytime shifts as well as weekend and weekday shifts.

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