Client Market Analyst - Employee Benefits

Overview

The Benefit Renewal Specialist (Client Market Analyst) will enhance the client experience by providing support to the internal team. The successful candidate will develop skills, industry knowledge and relationships by meeting or surpassing the service expectations of clients, prospective clients, agency and company personnel in Toledo, Columbus, Cincinnati or Cleveland, OH.

• Execute on new business opportunities and current book of business renewals, including preparing and sending out RFPs, reviewing, analyzing, and summarizing quotes, and proposal preparation where applicable.
• Assist with preparation of client presentations and deliverables.
• Record 100% documentation of services provided in Epic.
• Provide timely responses and follow-up with carrier partners as well as internal team on all client renewals out to market.
• Assist in the running and distributing of client reports.
• Primary focus on fully insured, self-funded, level-funded business segments.
• Exercise discretion and independent judgment when developing a marketing strategy, analyzing data for areas of risk or concern and presenting solutions.
• Provide the Service Team with a strategy, including time expectations, as it pertains to analysis and marketing efforts.
• Direct data gathering efforts and provide guidance to the team; lead in coordinating marketing meetings as necessary.
• Build and maintain Carrier/Administrator contact relationships; attend client meetings as required.
• Experience with alternate medical funding (e.g., self-funding, minimum premium, captive) and creating RFPs for marketing.
• Incorporate a higher-level marketing analysis for renewal meetings, including financial analysis and loss ratio review.
• Review client demographics/offerings for a “best fit” of analytic tools and run analyses of appropriate tools.
• Retrieve and update client experience reports and identify trends.

• 3-5 years of experience in a similar Employee Benefits function preferred but not required.
• Excellent communication skills, including listening, speaking and writing.
• Demonstrate problem-solving skills and research capabilities.
• Ability to organize, plan and prioritize with effective results.
• Proficient in Word, Excel, PowerPoint and Outlook.
• Team player; open to constructive criticism and ideas; detail-oriented and accurate on finished products.
• Represent company values and follow protocols.

Hylant is an equal opportunity workplace. All qualified applicants will receive consideration for employment without regard to race, marital status, sex, age, color, religion, national origin, Veteran status, disability or any other characteristic protected by law. If you require accommodations, please let us know. Hylant participates in E-Verify.