Customer Service Representative

Customer Service Representative

TWO MEN AND A TRUCK is NOW HIRING enthusiastic, customer focused individuals! In this role, you will use your strategic selling skills and in-depth knowledge of company services to build relationships with our customers. This is a great role for those who are self-starting and enjoy a fast-paced work environment.

What We Offer

* · PTO Vacation and Holidays

* · Career advancement opportunities.

* · Shift Information: M thru S

What You'll Do

* · Provide outstanding customer service on all calls and online inquiries.

* · Recommend moving services and products based on cost, availability, and customer specifications.

* · Input information into internal move software to provide accurate moving estimates and schedule moves.

* · Obtain customer feedback through follow-up calls, both during and after moves; calmly and professionally handle customer concerns.

* · Prepare move-related paperwork and documents.

* · All other duties as assigned.

What We're Looking For

* · High school diploma or GED;
Associate degree in a related field preferred.

* Clean driving record.

* · At least 1 year of sales and/or customer service experience.

* · Excellent customer service skills: effective listening and communication.

* · Ability to multi-task and enter customer data into move software while on the phone.

* · Confidence to initiate customer contact and comfortable asking for the sale.

* · Willing to submit to pre-employment background check and drug screen.

* · Creative problem-solving skills.

* · Exceptional organization and time management skills.

* · Strong team player who works productively with a wide range of people and personalities.

* · Bilingual is a plus.

This job posting is for a position at the individually owned and operated TWO MEN AND A TRUCK franchise located in Toledo/Perrysburg, OH.