AI-First Customer Success & Product Support Agent
Job in
Toledo, Lucas County, Ohio, 43614, USA
Listed on 2026-06-14
Listing for:
Jimdo
Full Time
position Listed on 2026-06-14
Job specializations:
-
Customer Service/HelpDesk
Technical Support, HelpDesk/Support, Customer Service Rep
Job Description & How to Apply Below
Jimdo is seeking a CSS Tech/Product Agent to enhance their customer support experience by integrating AI tools into their workflows. In this role, you'll manage customer inquiries across various channels, resolve technical issues, and recommend improvements based on insights. A strong background in customer support is essential, along with stellar English communication skills;
German is a plus for our DACH market.
The role also offers a range of benefits, including performance reviews and workspace enhancement bonuses, while promoting a diverse and inclusive workplace.
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