Client Services Coordinator

Overview

Client Services Coordinator — Toledo, OH

Nemsys LLC is currently searching for a full-time Client Services Coordinator where you’ll be the first point of contact for clients and help ensure exceptional customer service through scheduling, communication, and service coordination.

• Dental insurance
• Vision insurance
• 401(k) after 1 year
• Paid time off
• Pay: $16 – $19/hour, offered dependent on experience

• High school diploma or equivalent
• Previous customer service or administrative experience preferred
• Strong communication and phone skills
• Excellent organizational and multitasking abilities
• Comfortable using computers or learning scheduling/software systems
• Friendly, professional, and detail-oriented
• Reliable with the ability to work in a fast-paced environment

• Answer incoming client calls and provide outstanding customer service
• Create and manage service tickets with accurate details
• Schedule, reschedule, and coordinate service appointments
• Transfer calls to the appropriate team members when needed
• Greet and assist walk-in clients professionally
• Maintain accurate schedules and service records
• Take messages and support the Client Services Team with administrative tasks

Does this sound like the job for you? Apply with a current resume today!