Temporary Exhibition Host
Listed on 2026-09-12
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Customer Service/HelpDesk
Event Management & Planning, Customer Service Rep, Retail Associate/ Customer Service, Bilingual
Posted: July 20, 2026
Expires: September 18, 2026
Job Title: Temporary Exhibition Experience Host
Training Dates Begin: On or around September 1, 2026
Exhibition Date: October 17, 2026 through March 14, 2027
Since our founding in 1901, the Toledo Museum of Art has earned a global reputation for the quality of our collection, our innovative and extensive education programs, and our architecturally significant campus. And thanks to the benevolence of its founders, as well as the continued support of its members, TMA remains a privately endowed, non-profit institution and opens its collection to the public, free of charge.
At the Toledo Museum of Art, we are dedicated to fulfilling our mission and our commitment to cultivating an organizational culture where every individual feels valued, inspired, respected, and empowered. We believe fostering such a culture requires everyone to work daily at positively enhancing the experience of our team members. We hope all interested in employment here will strive to elevate our mission and our culture!
SUMMARYThe Temporary Exhibition Experience Host is a temporary position that supports a welcoming, safe, and engaging visitor experience during a special temporary artist exhibition. This temporary position serves as a visible and approachable presence within the museum spaces by assisting visitors with way finding, answering questions, supporting exhibition flow, interactive activities and helping create positive guest interactions. This position will serve as the principal point of contact within the show, helping to enhance the visitor experience through creative engagement, and will help bring the museum experience to life through hospitality, professionalism, and engagement with visitors of all backgrounds.
This role is best suited for individuals who enjoy interacting with the public and creating positive visitor experiences. Candidates should demonstrate warm engaging presence and the ability to proactively assist and interact with visitors.
ACCOUNTABILITIES
Welcomes and positively engages with guests in the temporary exhibition gallery while providing directions and information regarding the campus, permanent collection, special events, and special exhibitions and artists.
Responsible for assigned tasks associated with the temporary exhibition.
Provide clear messaging to visitors regarding the temporary exhibition.
Support visitor flow and occupancy within the temporary exhibition area(s).
Monitors and accurately reports capacity within the temporary exhibition.
Actively promotes Museum membership, special events, exhibitions, and merchandise while engaging visitors.
Conducts visitor surveys and records general visitor responses to the temporary exhibition.
Responsible for proactively identifying, troubleshooting, and de-escalating issues occurring in the galleries.
Works closely with Protective Services to ensure the safety of visitors and the collection; actively promotes the safety policies of the Museum.
Supports accessibility and inclusive visitor experiences.
Assist with special events associated with the temporary exhibition including member preview, evening programs, or high-volume visitation periods as assigned.
Represent the museum with professionalism, warmth and courtesy.
Attends mandatory training programs provided by the Art Museum.
Performs other duties as assigned or required.
EDUCATION AND EXPERIENCE- High School Diploma or GED equivalent
- Minimum of 2 years’ experience in visitor service, hospitality, customer services or sales
Flexible work schedule required which will include hours on weekends and some evenings.
Exceptional verbal communication skills with the ability to…
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