Relationship Manager, Commercial

Location

300 Madison Avenue, Toledo Ohio

Serves as the Sr. Relationship Manager and Financial Advisor to clients, introducing a full range of core banking products, differentiated capabilities and comprehensive solutions to meet client needs and exceed customer service expectations. This role is focused on acquiring new relationships as well as managing and growing existing relationships. Our bankers are expected to demonstrate strong risk management acumen including credit, operational and compliance risks to act as first line of defense in adhering to Key Bank's profitability standards and moderate risk profile.

• Serves as the Trusted Financial Advisor and Business Partner to clients, and functions as the Commercial Banking client "expert" and the primary contact for most client related matters

• Drives a focused growth and business development effort by creating and maintaining a clear and holistic understanding of the client's or prospect's business/industry; analyzes data and relevant client business and industry

• Provides and educates the client on Key's capabilities and knowledge in key product areas (cash management, derivatives, equipment finance, etc.)

• Maintains active prospecting effort, including identification, qualification and calling; develops active Center of Influence (COI) referral network

• Assembles cross- functional team to quickly respond to customer requests when not able to address requests personally. Knows when and how to bring in teams of experts, as well as identify cross-sell opportunities

• Improves functional/technical sales and credit expertise continuously and transfers this knowledge to team members; partners effectively with Credit Officers, as the first level sponsor for credit decisions

• Leads and participates in credit processes and assumes ultimate accountability for all portfolio activities/issues ensuring sound asset quality, including underwriting, structuring and portfolio management activities; directs the preparation of all Asset Quality Reports and new Risk Rating models to assure accurate risk assessment of assigned portfolio

• Performs other duties as assigned; duties, responsibilities and/or activities may change or new ones may be assigned at any time with or without notice

• Complies with all Key Bank policies and procedures

• Bachelor's Degree Bachelor's Degree or equivalent experience in accounting, finance, or related field (preferred)

• Minimum of 7 years Commercial bank direct lending or related experience with a focus on business development and relationship management (required)

• Minimum of 1-year formal Commercial credit training & experience from a bank or financial institution (required)

• Trusted Advisor:
  Ability to build trust by taking a client centric approach

• Strategic Thinking:
  Deploys a long-term, innovative approach to problem solving and decision making with clients to build the relationship and generate solutions

• Technical Expertise:
  Demonstrates expertise within defined industry or geography (vertical/sub vertical) and within product set

• Revenue Driver:
  Exhibits a relentless focus on creating and driving revenue growth and generating results

• Enterprise Mindset:
  Demonstrates a broad enterprise perspective and delivers the bank

• Effective Sales Approach:
  Uses structured sales methodologies, principles and practices without losing sight of the client and environment

• Risk Management:
  
  Understands Key's risk culture and effectively manages risk/reward trade-offs

• All Key Bank employees are expected to demonstrate Key's Values and sustain proficiency in identified Leadership Competencies.

• General Office - Prolonged sitting, ability to communicate face to face in person or on the phone with teammates and clients, frequent use of PC/laptop, occasional lifting/pushing/pulling of backpacks, computer bags up to 10 lbs.

• Occasional travel to include overnight stay.

• May need to drive to multiple locations in a single day; ability to operate a motor vehicle with a valid driver's license required.

This position is eligible to earn a base salary in the range of $ - $ annually. Placement within the pay range may differ based upon various factors, including but not limited to skills, experience and geographic location. Compensation for this role also includes eligibility for incentive compensation which may include production, commission, and/or discretionary incentives.

Please  for a list of benefits for which this position is eligible.

Key has implemented an approach to employee work spaces which prioritizes in-office presence, while providing flexible options in circumstances where roles can be performed effectively in a mobile environment.

Key Corp is an Equal Opportunity Employer committed to sustaining an inclusive culture. All qualified applicants will receive consideration for employment without regard to race, color,…