Care Coordinator - Hancock​/Seneca Counties

Overview

Description
:
Harbor is seeking a Care Coordinator who is responsible for comprehensive, multi-system care coordination activities for youth with complex needs and their families. Position is full-time (40 hours per week), remote and in the community. Ideally located in Hancock or Seneca County.

• Effectively engages children/youth with significant behavioral health needs and their family/caregivers for assigned caseload (1:10 for ICC and 1:25 for MCC).
• Builds and maintains knowledge of available community resources and helps to link youth and family to needed supports.
• Conducts comprehensive CANS assessment and facilitates development of an individualized, strength-based Child and Family-Centered Care Plan.
• Actively monitors the plan to ensure services are provided in accordance with the plan and helps to address challenges and barriers, updating/modifying the plan as needed.
• Facilitates Child and Family Team meetings and ensures the child and family have a voice and choices in their plan and providers. Encourages creative solutions and use of natural supports with a goal of maintaining the youth in the community and in the least restrictive environment.
• Facilitates access to clinical and psychiatric consultation for assigned ICC and/or MCC youth.
• Develops safety/crisis plans with youth and family and reviews them as needed.
• Ensures initial and ongoing engagement, contacts and documentation are completed as required per CME rules.
• Willing to work flexible hours, including evenings and/or weekends.
• Provide services in the home and other community settings as required.

• At least 3 years of experience (or 2 years with an Associate or Bachelor degree; or 1 year with a Master degree) in providing community-based services and supports to children, youth, and their families or caregivers in areas of children’s behavioral health, child welfare, intellectual and developmental disabilities, juvenile justice, or related public sector human services or behavioral health care.
• Background and experience in one or more areas of expertise: family systems, community resources, case management, child and family counseling or therapy, child protection, or child development.
• Culturally competent or responsive with training and experience necessary to manage complex cases.
• Qualifications and experience to work with children and families who are experiencing SED, trauma, co-occurring behavioral health disorders and who are engaged with one or more child-service systems.
• Complete the high-fidelity wraparound training program provided by an independent validation entity recognized by the ODM (the COE).
• Clear written and verbal communication with a variety of audiences; willing to represent the organization within the medical/health-care community.
• Proficient and accurate in computer use.
• Must have valid Driver’s license, acceptable driving record, and be deemed insurable through Harbor’s vehicle insurer.
• CPR/First Aid and NCI/CPI Certifications required within 90 days of employment.
• Prefer staff reside in the community in which they are serving.
• Minimum Internet service requirements: minimum upload 5 Mbps; minimum download 10 Mbps per user of the dedicated Internet. Cable or fiber recommended. DSL, satellite and cellular providers are not permitted. Business class preferred. Ability to connect Harbor-provided computer/equipment directly to modem/router with an ethernet cable.

• Efficiently engages children/youth with significant behavioral health needs and their family/caregivers for assigned caseload (1:10 for ICC and 1:25 for MCC).
• Develops and maintains knowledge of community resources and links youth and family to needed supports.
• Conducts CANS assessment and develops an individualized, strength-based plan.
• Monitors plan effectiveness and updates as needed to address challenges and barriers.
• Facilitates Child and Family Team meetings, ensuring the child and family have a voice and choices in their plan and providers; uses natural supports when possible.
• Facilitates access to clinical and psychiatric consultation for assigned youth.
• Develops safety/crisis plans…