Sales Manager

To sell the meeting and sleeping room facilities and services of the hotel in accordance with strategic objectives and selective selling guidelines in place to meet and exceed market driven group rooms and catering revenue components.

• Present a clean, pleasant professional image to project a positive polished appearance to potential guests and clients.
• Aggressively pursue all appropriate opportunities for outside customer solicitation and relationship building including:
  Outside Sales Calls, Civic Association Events, Trade Events, Industry Vendor Relationships, etc. In and out of town solicitation is also to be made when requested.
• Receive and respond to all customer inquiries within 4 business hours. Negotiate and capture all profitable group rooms and catering business in accordance with selective selling guidelines.
• Correspond with potential customers providing any requested information concerning bids, proposals, confirmation of bookings, thank you letters, follow-up letters, etc. In conjunction with other office Associates, maintain accurate and up to date records of all group room and catering sales department functions and transactions.
• Professionally greet and service all walk-in customers.
• Conduct efficient and professional site inspections. Entertain qualified potential clients in accordance with Woodland Real Estate Group policies.
• In a timely, accurate and consistent manner, document and report all sales activities as required by hotel standards.
• Maintain an active list of top accounts to ensure continuous relationship building activities. Top accounts should be contacted, visited, entertained, etc. frequently.
• Tele-Prospect for new Group & Catering business utilizing reader board surveys, newspaper notifications, old account files and other prospecting resources.
• Based upon leads, contact all events after departure, for rebooking and referrals.
• Continuously educate all Event Planners on hotel procedures, such as:
  Rooming Lists, Meal Guarantees, Set-up Styles, Payment Terms, All Available Hotel Services, etc.
• Assist the VP of Revenue, Sales & Marketing in the research, development, and completion of an annual business or marketing plan directly related to group rooms and catering.
• At every opportunity, stride to facilitate effective communication lines with all departments in the hotel, in order to ensure all events are successful.
• Perform other services and duties as requested by the General Manager and/or upper management team. Sales Managers may be called on to host functions and participate in, or conduct sales blitzes, travel and work extended hours to achieve departmental goals.

Renaissance Toledo Downtown Hotel is a 4-star Marriott property located in downtown Toledo, Ohio. The hotel features 241 air-conditioned rooms, including 7 suites, and sits within walking distance of major attractions. Imagination Station and Valentine Theater are each just 0.2 miles from the property, making the hotel an ideal base for exploring the city's cultural venues.

Guest rooms are appointed with refrigerators, smart televisions, and complimentary wireless internet. Each room includes a bed dressed with down comforters and premium bedding, along with a private bathroom stocked with designer toiletries and a hair dryer. Cable programming is available for in-room entertainment. Guest comfort ratings average 4.4 out of 5.

Dining options include Brim House, one of two on-site restaurants serving American cuisine, as well as a bar and lounge. Room service is available during limited hours. Cooked-to-order breakfasts are offered on weekdays from 6:30 AM to 11:00 AM and on weekends from 7:00 AM to 1:00 PM for an additional fee.

The property provides a fitness…