People Operations and HRIS Manager

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People Operations & HRIS Manager | Magic Concepts About Magic Concepts

Magic Concepts is a fast-growing, multi-unit operator in the quick-service and fast-casual food service industry. As our restaurant footprint and workforce continue to expand, we're building a modern People Operations & HRIS function to keep pace replacing manual, spreadsheet-driven HR administration with real systems, clean data, and reliable reporting.

The People Operations & HRIS Manager owns Magic Concepts' human resources information system end-to-end — serving as the functional expert on the platform's core HR, compensation, and benefits modules, leading system projects from planning through go-live, and partnering with HR and Operations leaders to keep employee data accurate and processes efficient across a distributed, multi-unit workforce.

• Serve as the functional system administrator and subject-matter expert for Magic Concepts' HRIS/HCM platform (e.g., Workday, UKG, ADP, Paylocity), covering core HR, compensation, benefits, and talent modules.
• Lead full life-cycle HRIS projects — from platform evaluation and implementation through configuration, testing, launch, and ongoing support.
• Conduct regular gap analyses of current HR systems and processes, recommending and implementing improvements aligned with business needs.
• Evaluate and deploy periodic platform releases and feature updates, ensuring new functionality is configured and rolled out effectively.
• Own routine data audits to ensure the accuracy, consistency, and compliance of employee records across all systems.
• Build and maintain reporting and dashboards on headcount, turnover, labor cost, and other people metrics for HR and Operations leadership.
• Support cyclical HR processes such as open enrollment, performance management, and compensation planning through system configuration and process design.
• Provide end-user troubleshooting and support to HR team members, restaurant managers, and employees on HRIS self-service tools.
• Manage integrations between the HRIS and adjacent systems, including applicant tracking, payroll, scheduling/POS labor systems, and benefits carriers.
• Partner cross-functionally with HR, Operations, Finance, and field leadership to standardize people processes across a multi-unit restaurant footprint.
• Maintain compliant recordkeeping across the multiple states and jurisdictions in which Magic Concepts operates.

• Bachelor's degree in Human Resources, Business Administration, Information Systems, or a related field (or equivalent experience).
• 5+ years of HR or HR Operations experience, including at least 3 years of hands-on HRIS/HCM system experience (e.g., Workday, UKG, ADP, Paylocity, Paycor).
• Multi-unit, multi-location operations experience strongly preferred — restaurant, retail, hospitality, or another hourly-workforce environment.
• Strong project management skills, with experience leading system implementations, upgrades, or migrations.
• Comprehensive knowledge of core HCM functional areas, including compensation, benefits, and talent management modules.
• Strong data analysis and reporting skills; advanced Excel required.
• Excellent written and verbal communication skills; able to build relationships across corporate and field teams.
• PHR, SHRM-CP, or similar HR certification a plus, not required.

Salary will be based on experience, HRIS platform depth, and scope. The selected People Operations & HRIS Manager will be eligible for the following benefits.

• Medical, dental, and vision insurance
• 401(k) with company match
• Paid time off and holidays
• Meal discounts across Magic Concepts locations
• Relocation assistance for corporate-office candidates, where applicable

Department:
People & Culture (Human Resources)

Reports To:

Director of Human Resources / VP of People

Location:

Corporate support center (HQ market; occasional travel to restaurant locations)

Employment Type:

Full-Time, Exempt

Experience Level: Mid-Level (5+ years, including hands-on HRIS experience)

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Vision insurance

Work Location:

In person

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Vision insurance

Work Location:

In person