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IT Support Specialist; Tier 2 — Service Desk Pro
Job in
Toledo, Lucas County, Ohio, 43614, USA
Listed on 2026-02-14
Listing for:
Frontline Managed Services
Full Time
position Listed on 2026-02-14
Job specializations:
-
IT/Tech
IT Support, Technical Support
Job Description & How to Apply Below
A managed IT services company is seeking a Technical Support Specialist to provide Tier 1 and Tier 2 support in a fast-paced environment. The role involves troubleshooting desktop and mobile applications, supporting users in legal settings, and creating tickets in Service Now. Candidates should have CompTIA A+ certification or equivalent, along with 3+ years of experience in IT support. Strong communication skills and the ability to work independently are essential.
This position is based in Toledo, Ohio.
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