Legal Learning & Development Specialist

The Legal Learning & Development Specialist will play a pivotal role in fostering the professional development of attorneys, paralegals, and support staff by expertly designing, delivering, and evaluating comprehensive training programs. This position requires a balanced proficiency in both information technology and essential soft skills, ensuring that personnel are equipped to utilize advanced software tools while excelling in communication, teamwork, problem-solving, adaptability, and time management.

Our ideal candidate will have 2+ years of learning and development experience utilizing learning management systems, preferably in a legal environment.

The Legal Learning & Development Specialist is an exempt position and will work hybrid from one of the following offices:
Charlotte, North Carolina;
Toledo, Ohio; or Columbus, Ohio.

• Develop and coordinate new hire and software training for all staff, ensuring attorneys, paralegals, and support personnel are proficient.
• Design and deliver a variety of training methods, including e-learning, workshops, and in person training.
• Create training sessions that cater to diverse learning styles.
• Facilitate and develop training on essential soft skills such as behavioral and cognitive assessments, communication, teamwork, problem-solving, adaptability, and time management to promote overall professional growth.
• Conduct training sessions for all personnel either onsite, remotely, or by travelling to other offices. (Travel up to 15% of the time.)
• Assist with Help Desk support for users with general software and hardware questions and problems.
• Collaborate with firm leaders and other personnel to identify and assess individual and firmwide training needs.
• Promote firmwide initiatives related to talent development, engagement, and retention.
• Utilize surveys, focus groups, and analytics to refine training based on user feedback and needs.

• Minimum two years’ experience in a legal environment preferred.
• Proven experience as a Paralegal, LAA, or L&D specialist preferred.
• Familiarity with learning management systems (LMS).
• Expert knowledge of Microsoft Outlook, Word, Excel, PowerPoint, and Teams required.

We’re not just another law firm - we’re something different. At Shumaker, our professional staff are the backbone of our success, providing the essential support that enables our firm to thrive. From operations and finance to marketing and technology, our team members enjoy a collaborative, people-first culture where their contributions truly make an impact. As one of the 200 largest law firms in the United States, we’re looking for talented professionals who want to grow their careers and be part of a firm that values dedication, teamwork, and innovation.

• Sitting frequently, approximately six out of eight hours per day. Sitting position static for up to one-half hour at a time.
• Standing or walking frequently, up to six hours per day.
• Lifting and carrying up to 20 pounds occasionally, up to one hour per day.
• Bending and stooping occasionally, up to one-half hour per day.

We are committed to providing reasonable accommodations to individuals with disabilities to ensure equal access to employment opportunities. If you require accommodations during the application or interview process, please let us know.

Notice to Recruiters: We are not accepting outside recruiter applications for this position. If you have any questions, please reach out to Colleen Miller, Director of Recruitment at  Kindly do not contact attorneys directly.

This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.