Regional IT Administrator

Job Description

The Regional Information Technology (IT) Administrator will manage and maintain endpoint devices, ensuring security, performance, and reliability. The role involves deploying, configuring, and troubleshooting endpoint solutions and implementing policies to optimize endpoint management. The administrator supports one or more schools (virtual or hybrid) in one or more geographic regions and serves as the primary contact for technology services provided to the schools.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this role.

• Manage all aspects of schools’ network infrastructure (servers, switches, firewalls, storage, etc.) to ensure devices remain current, supported, and performing. Includes proactive tracking, planning, purchasing, installing, deploying, updating, and repairing.
• Manage vendor relationships for outsourced systems and services, such as security, remote backups, VOIP, and internet service providers.
• Perform software and hardware installation for both onsite employees and remote school staff.
• Maintain asset control for all school and corporate assets in the field, including lifecycle replacements and certified destruction.
• Use a centralized inventory management system to maintain an up‑to‑date, auditable inventory of all technology assets for assigned schools.
• Partner with school management and Stride finance to establish annual budgets and control technology costs.
• Complete all tickets escalated from the Stride IT Service Desk.
• Provide 24/7/365 on‑call support when warranted.
• Perform troubleshooting and problem analysis to diagnose, repair, and/or replace equipment.
• Report and elevate system issues to the Manager, Regional Technology as appropriate.
• Proactively identify recurring technology issues for further action by management.
• Travel onsite when required.

This position has no formal supervisory responsibilities.

• Three (3) years of relevant experience.
• Experience with Microsoft 365 Admin Center, Intune, and Entra .
• Experience with Microsoft Windows 11 OS.
• Understanding and proficiency in computer networking.
• Understanding of and proficiency in computer hardware and software.
• Ability to work independently and with minimal supervision.
• Ability to travel approximately 20% of the time.
• Ability to support business productivity tools such as Microsoft Office (Outlook, Word, Excel, PowerPoint, Project, Visio, etc.).
• Intermediate, practical ability to support end‑user use of these tools.
• Proficiency in supporting website navigation.
• Ability to clear background check.

None required.

This is a home‑based position. Applicants must reside in the state of Ohio.

Stride, Inc. considers a person’s education, experience, and qualifications, as well as the position’s work location, expected quality and quantity of work, required travel, external market, and internal value when determining a new employee’s salary level. Salaries will differ based on these factors, the position’s level, and expected contribution. Eligible employees may receive a bonus. Salary is not guaranteed and may vary based on factors such as geographic location, experience, training, education, and local market conditions.

Stride offers a robust benefits package that may include health benefits, retirement contributions, and paid time off.

Regular

Stride, Inc. is an equal opportunity employer. Applicants receive consideration for employment based on merit without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status, or any other basis prohibited by federal, state, or local law. Stride complies with all legally required affirmative action obligations. Applicants will not be discriminated against because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant.

All employment is at‑will as governed by the law of the state where the employee works. If a job seeker with a disability requires a reasonable accommodation to apply, a request can be made by contacting