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IT Service Desk Analyst II — Fast, Impactful Tech Support

Job in Toledo, Lucas County, Ohio, 43614, USA
Listing for: Concentric LLC
Full Time position
Listed on 2026-09-03
Job specializations:
  • IT/Tech
    IT Support, HelpDesk/Support, Technical Support
Salary/Wage Range or Industry Benchmark: 42000 - 62000 USD Yearly USD 42000.00 62000.00 YEAR
Job Description & How to Apply Below

Concentric, LLC is looking for an IT Service Desk Analyst II to provide efficient technical assistance to internal staff. You will handle hardware, software, and network issues, escalating as needed, with a focus on minimizing downtime.

The role emphasizes clear communication, customer service, and teamwork with IT and engineering across multiple sites. The position reports to the Director of IT Infrastructure and requires strong problem-solving and documentation skills, including knowledge base

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