Support Services Supervisor

Opportunities for Ohioans with Disabilities (OOD)

and the job listing Expires on February 20, 2026

Organization:
Opportunities for Ohioans with Disabilities
Agency Contact Name and Information:
Patrick Flynn, OOD.Talent Acquisitiono.gov
Unposting Date:
Jan 25, 2026, 11:59:00 PM

Work Location:

Toledo BSVI/BVR 5241 Southwyck Boulevard Toledo 43614
Primary

Location:

United States of America-OHIO-Lucas County-Toledo

Compensation: $32.35/hour (unless required by legislation)

Schedule:

Full-time

Work Hours:

8:00AM – 5:00PM M-F
Classified Indicator:
Classified
Union:
Exempt from Union

Primary Job Skill:
Business
Technical

Skills:

Clerical & Data Entry, Customer Service, Operational and Administrative Support, Records Management, Administrative support/services
Professional

Skills:

Attention to Detail, Critical Thinking, Customer Focus, Performance Management, Teamwork

Opportunities for Ohioans with Disabilities (OOD) empowers Ohioans with disabilities through employment, disability determinations, and independence. Our agency works with partners in businesses, education, and non‑profit organizations to facilitate customized employment plans for Ohioans with disabilities; helps Ohio companies recruit and retain employees with disabilities; and is the sole agency determining medical and vocational Social Security Disability Insurance (SSDI) and Supplemental Security Income (SSI) programs in Ohio.

We help connect the people of Ohio who have disabilities with the resources, support, and opportunities that fit their unique needs, abilities, and interests so that they can find and retain meaningful employment. To learn more about what we do, please visit our website o.gov.

Follow us on social media @OhioOOD!

Opportunities for Ohioans with Disabilities (OOD) is seeking a Support Services Supervisor to join our team. This role plays an important part in supporting OOD’s mission to help Ohioans with disabilities achieve quality employment, independence, and social security. As a Support Services Supervisor, you will oversee administrative and support functions that keep our offices running smoothly and ensure excellent service for the individuals we serve.
In this position, you will supervise and guide Administrative Professional staff, providing training and resources to help them succeed. You’ll coordinate front desk and phone coverage, manage referrals, application processing, and appointment scheduling, and ensure accurate documentation in line with agency policies. Your responsibilities will also include overseeing state vehicle coordination, voter registration and records retention, as well as monitoring office supplies and facility needs.

You will model and provide technical assistance in using tools like AWARE, Tableau, Outlook, and Bookings and work closely with team supervisors to maintain efficient operations.
This role requires strong knowledge of office management, supervision, and safety practices. You should be skilled in using Microsoft Office and other computer applications, and able to reason through complex situations, communicate effectively, and handle sensitive inquiries. Leadership, organizational skills, and the ability to foster positive relationships are key to success in this position.
If you are looking for an impactful opportunity to lead a team and contribute to meaningful outcomes for Ohioans with disabilities, we encourage you to apply and become part of our mission‑driven organization.

Classification:
Business Operations Manager 1

Opportunities for Ohioans with Disabilities will not sponsor applicants for work visas.

OOD’s Bureau of Vocational Rehabilitation (BVR) and Bureau of Services for the Visually Impaired (BSVI) provide vocational rehabilitation (VR) services to eligible individuals with disabilities to assist them to attain and maintain competitive integrated employment. OOD works with adults seeking to enter the workforce or retain a job, and with youth beginning at age 14 to assist them as they transition from high school into college and/or the workplace.

For more information,  to view the OOD Vocational Rehabilitation Fact Sheet.

S…