CASA Marketing and Communications Coordinator

CASA Marketing and Communications Coordinator Job Description

The Lucas County Juvenile Court CASA Department is seeking a highly motivated professional to develop and implement a marketing/communications plan for purposes of volunteer recruitment for the CASA Department. This individual will formulate and coordinate the internal and external communications, marketing, and community relations activities for the CASA Department and will be required to develop and maintain community relationships through management of social media, in person and online meetings, public service campaigns, special events, networking, media contacts, and volunteer recruitment.

The Coordinator shall also communicate and coordinate regularly with the Court’s Communications Director. All activities and aspects of the CASA Department’s marketing/communications plan and regular marketing/communications activities are to be reviewed and approved by the CASA Director and the Court Administrator. The plan is to be developed in coordination with and incorporated into the Court’s official communications plan. This person must bring a passion and expertise in digital/online engagement, social media platforms, and event planning.

Skills: The successful candidate will be goal-oriented and highly motivated, able to work independently as well as in a team-based environment, possess strong written and communication skills, and be adept at public speaking. He or she must demonstrate a genuine concern for the abused and neglected children in our community and the volunteers who choose to serve them. This person must be able to multi-task, meet deadlines, and possess excellent organizational skills.

This individual must also be able to successfully serve as a liaison between the CASA/GAL program and the community. Possessing extensive community contacts experience is a plus. Computer experience and knowledge required in Microsoft Office (Word and Excel) and social media platforms are required. Must be competent in using online video conferencing solutions for communication, meetings, and trainings (Zoom, Teams, etc…).

Appearance/Personality: Courtesy and a professional business demeanor and presentation are critical. Due to the personally sensitive nature of information in this office, confidentiality is essential. Must have the ability to work well with a diverse group of people.

Special Requirements: Must have completed CASA/GAL Volunteer Training or be able to complete within six (6) months of hire. Must be a minimum of twenty-one (21) years of age; have a valid driver’s license; and submit to a pre-employment screening including a criminal record check and in-depth reference check. Must be able to multitask and work independently with minimal supervision while meeting established deadlines.

Court Expectations of Employee:

Adheres to Court Policy and Procedures

Acts as a role model both within and outside the Court

Exhibits a professional manner in dealing with others and works to maintain constructive working relationships

Maintains a positive and respectful approach both verbally and in writing with superiors, colleagues, and individuals inside and outside the Court

Performs duties as workload necessitates in a timely, accurate and thorough manner and is conscientious about assignments meeting Department productivity standards

Communicates regularly with supervisor about Department issues

Demonstrates flexible and efficient time management and ability to prioritize workload

Consistently reports to work on time, prepared to perform duties of position meeting Court attendance standards

Essential Job Functions and

Skills:

Possesses exceptional interpersonal communication skills with the ability to listen effectively, connect with a wide variety of diverse people, gather and synthesize information, and write and edit effective public relations content.

Possesses the ability to speak dynamically to the public and easily engage diverse individuals and audiences.

Possesses the ability to professionally manage multiple projects at once and meet all deadlines.

Needs to be flexible and adaptable to handle unexpected changes and requests effectively.

Exercises sound judgment, takes decisive action, and evaluates risk, consequences, and interests while simultaneously working in consultation with and approval by the CASA Director.

Is self-motivated and detail-oriented with a positive and professional approach to teamwork.

Respects others and actively supports the contributions and diversity of all team members.

Works flexible hours required for social media management and including periodic evenings and occasional weekends.

Writes, implements, and directs a goal-oriented CASA marketing, recruitment, and communications plan that will include the planning and implementation of strategies designed to enhance recruitment of CASA volunteers.

Serves as a recruiter for CASA Guardian ad Litem volunteer advocates and attorneys/Guardians ad Litem through…