Residential Care Supervisor

Residential Care Supervisor I

Job : 260004ZW

Location: Northwest Developmental Center, 1101 South Detroit Avenue, Toledo, OH 43614

Compensation: $25.72 – $31.31 per hour

Schedule: Full‑time, 9 pm – 7 am shift

Union Status: Exempt from Union

Primary Job Skill: Medical

Technical

Skills:

Learning and Development, Operations, Management, Organizational Development

Professional

Skills:

Adaptability, Coaching, Decision Making, Leadership, Teamwork

• Supervise direct‑care personnel in at least one module, cottage, house, or residential building on assigned shift.
• Serve as a team member for policy development and implementation of work rules.
• Ensure compliance with Medicaid standards and labor contract rules.
• Resolve labor disputes at the first level and refer employees to Employee Assistance Program coordinators.
• Conduct staff training and in‑service on new policies, procedures, and regulations.
• Monitor implementation of Individual Habilitation Plans for residents to ensure they are followed.
• Complete and sign employee performance evaluations.
• Ensure direct‑care staff attendance at team meetings to review and revise plans.
• Manage staffing coverage: schedule staff, assign relief, part‑time, and overtime; maintain required minimum coverage; assign relief staff by seniority; manage payroll, overtime, and daily schedules.
• Review documentation on resident behavior, progress, and incidents (e.g., restraint records, incident reports, Medicaid surveys).
• Approve and process requests for clothing purchases and other resident expenditures.
• Maintain staff time‑and‑attendance logs and ensure completeness.
• Participate in Individual Habilitation Program meetings and unit manager meetings.
• Complete census reports and investigate/report major incidents.
• Ensure staff compliance with treatment plans; relieve supervisors of other units upon request.
• Maintain supplies and procure necessary equipment.

• Minimum 24 months of training or experience providing care to patients and participating in development or carrying out patients’ habilitation plans, preferably with developmental or mental disabilities.
• Equivalent of the minimum class qualifications for employment.
• Medical job skill background.

• Medical coverage through available Ohio Med plans.
• Dental, vision, and basic life insurance premiums free after the eligibility period.
• Paid time off: vacation, personal, sick leave, and 11 paid holidays per year.
• Childbirth, adoption, and foster care leave.
• Employee development funds and educational opportunities.
• Participation in Ohio Public Employees Retirement System (OPERS).
• Deferred compensation through the Ohio 457(b) plan.
• Drug‑free workplace policy compliance.

Ohio is a Disability Inclusion State and strives to be a model employer of individuals with disabilities. The State of Ohio is committed to providing access and inclusion and reasonable accommodation in its services, activities, programs and employment opportunities in accordance with the Americans with Disabilities Act (ADA) and other applicable laws.