Stroke Program Coordinator - St. Vincent Medical Center

RN Stroke Program Coordinator– St. Vincent Medical Center

The Telestroke program coordinator will be responsible for managing, developing and enhancing the Telestroke program and operations. The coordinator is a liaison for the program, building and fostering relationships with internal and external vendors, stakeholders, clinicians and partners to support the Telestroke service.

• Maintains strong relationships with all spoke sites through ongoing communication, education, issue resolution, and performance reporting.
• Manages the daily operations and resource allocation of the Telestroke program.
• Oversees the onboarding, credentialing, and training of new Telestroke physicians.
• In conjunction with Virtual Health, Operations, and Finance teams, develops, monitors, and manages Telestroke operating budgets.
• Partners with Informatics teams to develop and manage reports, collect and analyze data, to support quality, service, and operational performance metrics.
• Investigates inquiries and service concerns from spoke sites, in collaboration with the Telestroke Physician Leader.
• In conjunction with Information Technology and Virtual Health teams, oversees the technology infrastructure and operational support needs of the program and manages vendor and partner relationships.
• Identifies, evaluates, and implements opportunities for program improvement, service enhancement, and strategic growth.
• Manages physician engagement within the Telestroke program, including facilitating team meetings, gathering feedback, providing education, and monitoring completion of program requirements and compliance activities.

Licensing/Certification

• Current RN License in the state in which they are working or covered by compact (optional)
• BLS Basic Life Support, American Heart Association (optional)

Education

• Bachelor's degree (required)
• Master's Degree in Healthcare Administration, Nursing or related field (optional)

Work Experience

• 3-5 years' experience in healthcare-related role (preferred)
• 2 years' experience in neuroscience, stroke, management or supervision (preferred)

Training

• EPIC experience (preferred)

Mercy Health is an equal opportunity employer.

As a Mercy Health associate, you're part of a Mission that matters. We support your well-being – personally and professionally. Our benefits are built to grow with you and meet your unique needs, every step of the way.

What we offer
• Competitive pay, incentives, referral bonuses and 403(b) with employer contributions (when eligible)
• Medical, dental, vision, prescription coverage, HAS/FSA options, life insurance, mental health resources and discounts
• Paid time off, parental and FMLA leave, short- and long-term disability, backup care for children and elders
• Tuition assistance, professional development and continuing education support

Benefits may vary based on the market and employment status.