Visitor Services Associate

Approximately 20-25 Hours/Week

This position reports to the Visitor Services Lead and is responsible for greeting visitors and for providing quality service through creative retail sales in an amusing and enjoyable environment.

Greet all visitors with a welcoming demeanor; sale memberships to visitors; assist visitors with their selections of merchandise from our "Science2

Go" retail store.

• Maintain merchandise levels by assuring all areas are stocked and presentable
• Balance cash drawer after each shift
• Strictly adhere to all return and exchange policies
• Report all suspicious activity and unsafe conditions and situations
• Communicate with visitors by suggesting merchandise consistent with educational level and exhibition programs
• Effectively learn and implement outlined Fire & Emergency procedures
• Engage in ongoing training and professional development experiences
• Prioritize and coordinate busy times with lunch and floor task schedules
• Greet visitors and sale memberships to visitors.

• Cashier experience preferred
• Outstanding customer service skills
• Ability to quickly and efficiently adapt to change
• Good communication skills
• Ability to multi-task as needed

• Must be able to stand for long periods of time typically up to 6 hours
• Must be able to lift up to 30 pounds
• Must be able to kneel or bend over as required for stocking inventory

Imagination Station’s mission is to serve our community by providing informal science education and fun in order to spark a passion for the sciences by combining interactive exhibits and educational programming.

Imagination Station, Pure Science, Pure Fun

All applicants must apply online at imaginationstationtoledo.org and submit a detailed resume outlining job history and experience.