STARBUCKS​/BARISTA

Responsibilities

• Create an environment that enables customers to feel welcome, important and appreciated by answering questions regarding products sold within the department and throughout the store

• Gain and maintain knowledge of products sold within the department and be able to respond to questions and make suggestions about products

• Collaborate with associates and promote teamwork to help achieve company/store goals

• Prepare beverage selections to recipe and standards and to customer’s requests using proper equipment; tender transactions using company best practices

• Offer product samples to help customers discover new items or products for which they inquire about; inform customers of coffee shop specials

• Provide customers with fresh products that they have ordered and the correct portion size (or as close as possible to the amount ordered) to prevent shrink

• Recommend coffee shop items to customers to ensure they get the products they want and need

• Use all equipment in coffee shop such as the refrigerators, freezers, slicers, and ovens according to company guidelines; prepare, package, label and inventory ingredients in merchandise

• Check product quality to ensure freshness; review “sell by” dates and take appropriate action

• Properly use kitchen equipment, espresso machine, blender, computerized scale and steamer

• Label, stock and inventory department merchandise

• Report product ordering/shipping discrepancies to the department manager

• Stay current with present, future, seasonal and special ads

• Reinforce safety programs by complying with safety procedures and identify unsafe conditions and notify store management; adhere to all food safety regulations and guidelines

• Practice preventive maintenance by properly inspecting equipment and notify appropriate department or store manager of any items in need of repair

• Notify management of customer or employee accidents; report all safety risks, issues or illegal activity, including robbery, theft, or fraud to store management

• Ability to work cooperatively in high paced and sometimes stressful environment

• Ability to manage conflict in a reasonable, nonconfrontational and cooperative manner

• Ability to act with honesty and integrity regarding customer and business information

• Ability to follow directions and seek assistance when necessary to resolve customer and business issues

• Provide support and assistance through direct interaction with minors, individuals with special needs, and/or older adults

• Must be able to perform the essential job functions of this position with or without reasonable accommodation

• Excellent customer service skills

• Any previous comparable experience

$0 - $0 per hour