Branch Coordinator - Floorcovering Field Technician

Job Description

Supports sales efforts at a Sherwin-Williams floor covering store and coordinates installation through independent contractors to service wholesale floor covering customers. The role is based at Store #1151, 3032 South Ave Ste F, Toledo, OH 43609‑1396. The individual will handle customer contacts, access to cash and payment methods, electronic equipment, personal information, store merchandise and other items of value. A review of criminal history is required to protect the company’s operations and reputation.

• Support the sales efforts at a Sherwin-Williams floor covering store, servicing wholesale customers.
• Assist the Branch Manager in developing and implementing floor covering installation plans to meet the store’s budgeted sales and profit goals.
• Assist Sherwin-Williams sales representatives in field measurements including cut sheets, seam diagrams, and product specifications.
• Ensure all customer orders are accurately measured and cut.
• Perform on-site inspections of installations to ensure customer satisfaction.
• Ensure all installer transactions are handled properly through the store computer operating system and records are properly maintained.
• Determine floor covering installation training needs and require training as appropriate.

• Must be at least eighteen (18) years of age.
• Must be legally authorized to work in the country of employment without needing sponsorship for employment work visa status now or in the future.
• Must have a valid, unrestricted Driver’s License.
• Must be able, with or without reasonable accommodation, to retrieve material from shelves and floor stacks and lift and carry up to 50 lbs. frequently and up to 70 lbs. on occasion.
• Must be willing to work all scheduled hours, which may include evenings and weekends, with or without reasonable accommodation.

• Have at least a High School diploma or GED.
• Have at least one (1) year of experience working in a delivery, retail, or customer service position.
• Have previous work experience selling floor covering and/or floor covering products.
• Have previous work experience installing floor covering.
• Have the Carpet and Vinyl Installation Certification by the Carpet and Rug Institute.
• Ability to read, write, comprehend, and communicate in more than one language.
• Ability to read, write, comprehend, and communicate in Spanish.

Sherwin-Williams is proud to be an Equal Employment Opportunity employer. All qualified candidates will receive consideration for employment and will not be discriminated against based on race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, age, pregnancy, genetic information, creed, marital status or any other consideration prohibited by law or by contract.

As a VEVRAA Federal Contractor, Sherwin-Williams requests state and local employment services delivery systems to provide priority referral of Protected Veterans.

Please be aware, Sherwin-Williams recruiting team members will never request a candidate to provide a payment, ask for financial information, or sensitive personal information like national identification numbers, date of birth, or bank account numbers during the application process.