Automotive Sales

Customer Care Consultant

Yark Automotive, is the largest dealership group in Northwest Ohio! We are consistently voted as one of the best employers in the region because we care about our employees. We are not the "typical car dealership" with unachievable goals and no support. We are focused on getting you the career in automotive that you want to have. Our Employees love working for Yark because they receive the growth and infrastructure you will find at a corporation but the personal attention of a family‑owned business!

As a Customer Care Consultant with Yark, you’ll be responsible for managing all sales activities. From generating and managing sales leads, to delivery of that new car you’ll be instrumental in helping the team continue our success.

• Greets customer on sales floor and performs a needs analysis including make, type, and features of vehicle desired.
• Explains features and demonstrates operation of vehicle in showroom or on road.
• Research availability of models and optional equipment using computer database.
• Works with Sales and F&A Managers and negotiates sales price, including tax, trade‑in allowance, license fee, and discount, and requirements for financing or lease payment of vehicle.
• Walks the lot and visually inspects inventory.
• Completes all paperwork and arranges for delivery and registration of vehicle.
• Delivers and familiarizes the customer with vehicle.
• Attends/completes required training and department meetings.
• Regular and predictable attendance.

• One year of related experience and/or training; or equivalent combination of education and experience.
• Excellent customer service skills, great communication, and possibly sales experience are a must.
• Organization and thorough follow‑up skills are necessary for staying in touch with the client prior to and after the sale.
• Current valid driver’s license is required for all employees.
• Mathematical skills including add, subtract, multiply and divide in all units of measure, using whole numbers, common fractions and decimals.

• Our team members enjoy a positive working environment with opportunities for professional growth through training and advancement from within the organization.
• Medical, employee discounts on vehicle purchases, parts, and service, vacation and additional paid time off programs, comprehensive employee recognition programs, opportunities for career advancement.

When you join our organization, you’ll enjoy comprehensive training, competitive compensation, and unparalleled benefits. Simply put, you’ll experience the best that a career in the automotive industry has to offer.

The above statements are intended to describe the general nature and level of the work being performed by people assigned to this work. This is not an exhaustive list of all duties and responsibilities. We reserve the right to amend and change responsibilities to meet business and organizational needs as necessary.

We are an Equal Opportunity Employer and a drug free workplace.

No phone calls please.