Aftermarket Sales Consultant

Company Overview

Pro Lift Toyota Material Handling is more than a forklift distributor in the Midwest. We are a material handling supply chain and logistics partner that focuses on our customers and takes action on improving our customer's business. We are a passionate and inclusive group of people working together to foster innovation for our customers, community, and each other. Pro Lift Toyota Material Handling strives to achieve indispensable partnerships with customers, associates and our communities.

Our company creates these partnerships through communication, continuous improvement, transparency, and doing the right thing.

This position is responsible for growing our parts, service and rental sales volume while expanding the customer base through business execution plans, including targeting prospects and exceeding annual goals. The Aftermarket Sales Consultant will build long‑lasting relationships with customers by exploring their needs and expectations, providing specific measurable goals, and achieving results within a customer's expected timeframe.

• Utilization of Microsoft Report Management software (MSCRM) to develop itineraries, call reports, manage prospecting and other call activity and maintain the database accuracy.
• Coordinate activity with Equipment Sales Representative to ensure the territory is covered effectively and efficiently.
• Maintain a time/effort ratio of approximately 80% to current customers and 20% to prospective customers.
• Maintain excellent communications through phone, email, face‑to‑face, reporting and analysis.
• Operate in a professional and courteous manner to exceed customer expectations both in presentation and communication.
• Promote Pro Lift Toyota Material Handling's philosophies, vision, strategies and value of "Doing the Right Thing," and promote the TLM "Toyota Lean Management" philosophy.

The ideal candidate will have a high school diploma or equivalent, one to five years of strong material handling industry experience, knowledge or willingness to learn Microsoft products such as Word, Outlook, and Excel. The Aftermarket Sales Consultant must communicate to associates, customers, and managers, which requires excellent verbal and written communication skills. The candidate should protect the organization’s values by maintaining confidential information and handling sensitive information.

Pro Lift Toyota Material Handling offers a comprehensive benefits package including medical, dental, vision, 401K, company‑paid life insurance, company‑paid short‑term disability, paid parental leave, and other supplemental insurance options (e.g., pet insurance). Paid time off is available after 30 days. We encourage volunteerism and reimburse associate hours contributed to our communities.

EQUAL OPPORTUNITY EMPLOYER.