Maintenance Technician

Responsibilities

• Painting
• Interior and exterior maintenance
• Lawn care
• Snow removal
• Replacement of lights
• Plumbing
• Electrical work
• Roof repairs
• HVAC system maintenance
• Appliance evaluation and repair
• Relocation of furniture and fixtures
• Cleaning
• Complete "turnover" of vacant apartments
• Inform Maintenance Supervisor of activities and propose solutions
• Complete all resident and site work orders as directed
• Schedule and oversee vendor work when assigned
• Submit all required paperwork accurately and timely
• Follow and adhere to Wingate Companies’ policies, practices, and procedures
• Regularly assess the property for safety and loss prevention
• Safely operate power equipment and hand‑held tools such as snow blowers, leaf blowers, or a power drill
• Follow company maintenance policies and procedures at the property
• Perform any and all tasks assigned by manager or supervisor
• Interact respectfully with clients, visitors, organization staff, and external contacts to provide ideas, identify issues, obtain information, or deliver services
• Provide a high level of customer service to internal and external customers in a professional, service‑oriented, respectful manner using active listening and problem‑solving skills

• Basic familiarity with computers and web‑based applications
• Read, write, and understand basic English instructions and directions
• Understand spoken English and communicate effectively with clients, visitors, and staff
• Basic knowledge of fundamental concepts, practices, and procedures for routine situations; specialized knowledge not required
• General knowledge of electrical, plumbing, appliances, and HVAC systems
• Excellent customer service skills
• Good communication and interpersonal skills
• Decision making based on specific instructions, standard practices, and established procedures with little or no supervision
• Problem solving of routine, somewhat repetitive issues by following clear directions and procedures and identifying opportunities for process improvements
• Independence of duties with supervision and general instructions provided
• Flexibility and adaptability to routine changes communicated by supervisor
• Availability to respond to weather, environmental, or emergency maintenance calls after normal working hours
• Participation in the emergency on‑call rotation is required
• Respect for the dignity of all residents, families, visitors, vendors, and employees to ensure a professional, responsible, and courteous environment
• Recognition and respect for cultural diversity for all customers (internal and external)
• Effective communication with internal and external customers respecting cultural differences, values, beliefs, and ages; utilize interpreters when needed

• Constant need to be on feet and perform physical activities such as bending, stooping, squatting, kneeling, climbing stairs while carrying tools, pushing and pulling, reaching above shoulders, climbing step ladders, grasping, gripping, turning, and lifting or carrying up to 50 lbs. unassisted

• Interior and exterior work in all weather conditions as needed

• Plumbing, carpentry, HVAC, and light electrical knowledge (1 year required)
• Previous experience in the rental housing industry (1–3 years preferred)

• Team player – works well as a member of a group
• Detail oriented – capable of carrying out a task with all necessary details to complete it well
• Dedicated – devoted to a task or purpose with loyalty or integrity
• Self‑starter – inspired to perform without outside help
• Goal completion – inspired to perform well by the completion of tasks
• Flexibility – inspired to perform well when granted the ability to set your own schedule and goals

• 1–3 years of prior experience in rental housing (preferred)

None specified.

Equal Opportunity Employer.
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