Service Coordinator

Service Coordinator

Full Time | Day Shift

Pay: $41,600-$45,760 annually (based on experience)

Serving multiple Genacross communities:
Luther Ridge, Luther Hills, Luther Grove, Covenant Harbor I, Covenant Harbor II, and Oak Harbor

• Assess resident needs and coordinate appropriate supportive services and resources
• Maintain accurate resident records, assessments, progress notes, and documentation
• Conduct annual resident apartment visits and update resident files as needed
• Monitor resident concerns and communicate important issues to leadership promptly
• Assist residents in navigating available community programs and benefits
• Report suspected abuse, neglect, or exploitation in accordance with regulatory requirements
• Complete monthly reports and maintain compliance with program requirements
• Support partnerships with local organizations, faith communities, and service providers
• Assist with PASSPORT Certification documentation and reporting
• Serve as a Transition Coordinator for assigned Home Choice Program referrals
• Participate in required training and professional development opportunities
• Help ensure high-quality, resident-centered service delivery

• Valid driver's license
• Bachelor's degree in social work or related field preferred
• LSW/LISW preferred
• Strong oral and written communication skills
• Understands directions, communicates and responds to inquiries promptly
• Excellent human relation skills

• Medical, dental, and vision insurance
• Life insurance
• 401(k) with up to 4% employer contribution
• Short-term disability coverage
• Generous paid time off (PTO)
• Health Savings Account (HSA)
• Employee Assistance Program (EAP)
• Tuition reimbursement
• Employee discounts