Dispatcher - Flatbed

RESPONSIBILITIES:

* Coordinate, schedule, and assign Kim-Tam drivers and third-party carriers based on customer requirements.

* Build loads, plan runs, and schedule deliveries or pick-ups, ensuring all safety compliance requirements are met (i.e. Hours of Service)

* Create freight bills and assign them to the appropriate trucks.

* Send load information to drivers using the ISAAC ELD system and follow up to ensure loads are executed according to customer standards.

* Maintain clear and effective communication with drivers and customers, addressing any concerns promptly.

* Collaborate with the US Safety Department to report incidents or accidents in a timely manner.

* Advise, coordinate, and arrange necessary permits in partnership with the Compliance team.

* Accurately enter all load details, notes, and critical information into load sheets and orders to ensure seamless billing and reporting processes.

* Provide support to other Fleet Coordinators as needed and assist team members with related activities.

* Perform other duties as assigned.

QUALIFICATIONS:

* High school diploma or equivalent.

* 1-2+ years of dispatch experience in a trucking or transportation environment.

* Flatbed dispatching experience is a strong asset.

* Steel freight experience is a strong asset.

* Proficient written and verbal communication skills.

* Ability to work under pressure and manage competing deadlines.

* Experience with Truckmate software is a strong asset.

* Experience with ISAAC ELD systems a strong asset.

* Strong computer skills, including Microsoft Word, Outlook, and Excel.

* Ability to work both independently and collaboratively in a team environment.

* Familiarity with mainframe systems and transportation management systems is an asset.

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