Dispatcher - Flatbed

RESPONSIBILITIES

• Coordinate, schedule, and assign Kim-Tam drivers and third-party carriers based on customer requirements.
• Build loads, plan runs, and schedule deliveries or pick-ups, ensuring all safety compliance requirements are met (i.e. Hours of Service).
• Create freight bills and assign them to the appropriate trucks.
• Send load information to drivers using the ISAAC ELD system and follow up to ensure loads are executed according to customer standards.
• Maintain clear and effective communication with drivers and customers, addressing any concerns promptly.
• Collaborate with the US Safety Department to report incidents or accidents in a timely manner.
• Advise, coordinate, and arrange necessary permits in partnership with the Compliance team.
• Accurately enter all load details, notes, and critical information into load sheets and orders to ensure seamless billing and reporting processes.
• Provide support to other Fleet Coordinators as needed and assist team members with related activities.
• Perform other duties as assigned.

• High school diploma or equivalent.
• 1–2+ years of dispatch experience in a trucking or transportation environment.
• Flatbed dispatching experience is a strong asset.
• Steel freight experience is a strong asset.
• Proficient written and verbal communication skills.
• Ability to work under pressure and manage competing deadlines.
• Experience with Truckmate software is a strong asset.
• Experience with ISAAC ELD systems is a strong asset.
• Strong computer skills, including Microsoft Word, Outlook, and Excel.
• Ability to work both independently and collaboratively in a team environment.
• Familiarity with mainframe systems and transportation management systems is an asset.