Coordinator Lab Distribution – Integrated Lab – St. Vincent Medical Center

Summary

The Coordinator Lab Distribution coordinates courier routes by scheduling and dispatching courier assignments to accommodate specified time frames. Responds to phone requests for pickup and delivery of specimens, reports, and supplies. Serves as the liaison between the couriers and Lab Supervisors or Managers.

• Coordinates the operation of the courier services with the contract vendor and holds vendor accountable for compliance with the terms of the service agreement.
• Responsible for the accuracy of all delivery manifests in laboratory and maintains for safe record keeping for lab compliance.
• Responsible for the timely and efficient delivery of all orders.
• Prepares customer orders for shipment, using all prescribed packaging methods to ensure integrity of the shipment.
• Maintains stock items ordered by customers while meeting productivity, accuracy, and customer service goals.
• Serves as orimary dispatcher for on-demand requests.
• Communicates with couriers to meet the service demands required.
• Communicates client concerns.
• Coaches and trains new and existing couriers.
• Administers laboratory protocol for drivers.
• Works with outside courier service to determine if request can be incorporated on an existing route.
• Supervises outside courier route schedules to improve efficiencies for existing and new laboratory accounts and reduce costs.
• Reconciles all vendor invoices for laboratory courier charges and evaluates cost-saving opportunities.

This document is not an exhaustive list of all responsibilities, skills, duties, requirements, or working conditions associated with the job. Employees may be required to perform other job-related duties as required by their supervisor, subject to reasonable accommodation.

None

High School/GED (required)

Associates (preferred)

5 years related work experience as a courier (preferred)

Experience with laboratory inventory, supply distribution, and/or laboratory specimen tracking (preferred)

None

Periods of high stress and fluctuating workloads may occur

May be exposed to physical altercations and verbal abuse

May be exposed to adverse weather conditions; cold, hot, dust, wind, etc.

May be exposed to high noise levels and bright lights

May be exposed to limited hazardous substances or body fluids*

May be exposed to human blood and other potentially infectious materials*

May have periods of constant interruptions

General office environment

Required to car travel to off-site locations, occasionally in adverse weather conditions

Long-distance or air travel as needed- not to exceed 10% travel

Prolonged periods of working alone

• Individuals in this position are required to exercise universal precautions, use personal protective equipment and devices, and learn the policies concerning infection control.

Lifting/Carrying (0-50 lbs.) 1-33%

Lifting/Carrying (50-100 lbs.) 1-33%

Push/Pull (0-50 lbs.) 1-33%

Push/Pull (50-100 lbs.) 1-33%

Stoop/Kneel 34-66%

Crawling 0%

Climbing 0%

Balance 34-66%

Bending 34-66%

Sitting 34-66%

Walking 34-66%

Standing 1-33%

Manual dexterity (eye/hand coordination)

Perform shift work

Maneuver weight of patients

Hear alarms/telephone/audio recorder

Reach above shoulder

Repetitive arm/hand movements

Finger Dexterity

Color Vision

Acuity - far

Acuity - near

Depth perception

Use of latex products

Exposure to toxic/caustic/chemicals/detergents

Exposure to moving mechanical parts

Exposure to dust/fumes

Gaseous risk exposure

Not applicable to this position

• Active Listening
• Verbal and Written Communication
• Coordination
• Problem Solving
• Customer Service
• Interpersonal Skills
• Microsoft Office
• Telephone Skills
• Office Machine Operation
• Lab Information Systems
• Courier Software
• Dependable
• Detail-oriented
• Leadership
• Logistics
• Training

As a Mercy Health associate, you're part of a Mission that matters. We support your well-being—personally and professionally. Our benefits are built to grow with you and meet your unique needs, every step of the way.

• Competitive pay, incentives,…