Food Service Supervisor - Seasonal Flex

Job Summary

Global Partners is looking for a Food Service Supervisor / Deli Lead. Our Fresh Food Supervisor is responsible for directing and supervising all activities in the deli and food service department and its personnel to achieve merchandising, sales and guest service goals established for the department.

• Direct department personnel, meeting department goals and objectives, communicating directly with store management and department supervisors.
• Selecting, onboarding and coaching all new team members.
• Scheduling all team members.
• Offer product information, provide selling suggestions and active sampling while giving a genuine thank you.
• Take guest orders, ensure orders are completed on time and to the guest’s satisfaction.
• Ensure department personnel follow all county, city and company food safety and sanitation guidelines and policies.
• Order products and supplies necessary to maintain adequate stock levels and keep merchandising standards met.
• Oversee the preparation, serving and merchandising of deli/food service items including breakfast, lunch and dinner entrees, fried foods, pizzas, prepared salads, soups, sandwiches, roller grill items, hot and cold beverages and snack items.
• Display deli and food service items following departmental and company merchandising guidelines.
• Follow product recipes without deviation.
• Rotate deli/food service items for sale, ensuring quality, safety and product shrink control.
• Receive merchandise for sale and supplies, audit invoices, break down orders, position cases of products in storage, refrigerated walk‑in coolers or frozen walk‑ins/freezers.
• Periodically count products for inventory purposes.
• Complete all paperwork in a timely and accurate manner.
• Process cash register transactions, give back change and issue refunds.
• Use scale printer machine, ensuring weights and pricing are correct.
• Monitor product pricing, signage, placement, shelf tags and shelf signage.
• Keep sales counters, food prep areas, warehouse shelving, walk‑in coolers and freezers clean, neat and orderly.
• Ensure all personnel use proper safety equipment and procedures.
• Perform other duties as needed or assigned by management.
• Work with deli ingredients such as meat, vegetables, fruits, spices, nuts, flavorings, sauces and oils.

• High School Diploma or equivalent.
• Applicants must be at least 18 years old.
• Flexibility to work weekend, holiday and/or evening shifts and assist other locations as needed.
• 2 years prior experience in a fresh foods environment, preferably in a managerial role.
• Must have reliable transportation and an active driver’s license.
• Serv Safe certification preferred.
• Ability to lift up to 25 pounds occasionally.
• Work in walk‑in coolers and freezers.
• Stand for long periods, bend and twist below waist, frequently lift and maneuver merchandise, and reach above shoulder height.
• Dexterous hands and fingers for operating knives, slicers, burners, ovens, fryers and rotisseries.
• Vocational or technical education equivalent to a high school diploma.

$18.44 - $21.44

• Competitive salaries and growth opportunities.
• Health & Wellness—including medical, dental, vision, and life insurance plus additional wellness support.
• 401(k) with company match.
• Professional development—tuition reimbursement available after 6 months of service.

We value passion and potential. Please apply if you’re qualified and interested—we’d love to hear from you.

A member of our Talent Acquisition team will review your application and may connect you with the hiring manager if your experience is a strong match.

Interviews are conducted virtually and in person, depending on the role. We’ll provide more details about next steps if selected to move forward.

Global Partners LP is an equal opportunity employer. We foster a company culture where ideas from all people help us grow, move and thrive. We embrace the diversity of all applicants and do not discriminate against race, color, religion, sex, age, national origin, sexual orientation, gender identity, disability, protected veteran status or any other basis prohibited by federal, state or local law.

If you have a disability and need an accommodation to apply, please contact our recruiting department at 781‑747‑9675 or 781‑7GP‑WORK.

At Global Partners, we don’t use lie detector tests for any employment decisions. We follow all the rules and regulations, so we need to let you know:
In Massachusetts, it’s illegal to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.